Enrollment Specialist for Online & Nontraditional Learners

Fowler College of Business at San Diego State University; San Diego (CA); Hybrid; USD 45,000 - 66,000; Full time

Job summary

SDSU Global Campus seeks an Enrollment Coordinator to support students navigating enrollment and registration, handling records and policy guidance. You will work within a cross-trained team to process transactions, resolve routine issues, and improve enrollment workflows while maintaining data confidentiality.

The role emphasizes attention to detail, policy knowledge, and customer service for adult, online, and nontraditional learners in a fast-paced environment.

Qualifications

• Interpret and apply detailed enrollment procedures.
• Enter, review, and reconcile data accurately.
• Manage competing priorities in a high-volume service setting.
• Safeguard confidential student information.
• Learn and use enterprise systems like PeopleSoft and Salesforce.

Responsibilities

• Process enrollment and registration transactions accurately and maintain student records.
• Guide students through enrollment policies and steps with clear communication.
• Research and resolve enrollment issues to minimize delays for students.
• Collaborate with cross-trained enrollment team to manage high-volume processing.
• Maintain confidentiality and data integrity while improving enrollment processes.

Skills

Interpret procedures

Enter and reconcile data

Prioritization

Confidentiality

Enterprise systems literacy

Student service

Education

High school diploma or equivalent

Tech/vocational training

Tools

PeopleSoft Campus Solutions

Salesforce

Document management

Job description

SDSU Global Campus seeks an Enrollment Coordinator to support students navigating enrollment and registration, handling records and policy guidance. You will work within a cross-trained team to process transactions, resolve routine issues, and improve enrollment workflows while maintaining data confidentiality.

The role emphasizes attention to detail, policy knowledge, and customer service for adult, online, and nontraditional learners in a fast-paced environment.