Enrollment Specialist

Platinum Coastal Group; Secaucus (NJ); On-site; USD 30,000 - 38,000; Full time

Job summary

Platinum Coastal Group is seeking an entry-level, on-site team member to engage with clients in person and guide them through enrollment options. This role emphasizes personable interaction, organization, and reliable communication in a fast-paced environment.

The ideal candidate is comfortable starting conversations, maintains records accurately, and collaborates well with onsite coworkers and community participants. This entry-level position offers hands-on training and growth opportunities.

Qualifications

• Excellent interpersonal skills and ability to engage with individuals in person.
• Strong communication and active listening abilities.
• Organized, dependable, and coachable with a professional demeanor.

Responsibilities

• Meet with individuals face to face to understand their needs.
• Explain enrollment options, requirements, and next steps.
• Assist with forms and routine enrollment questions.
• Follow up on incomplete items and maintain accurate records.

Skills

People-facing

Communication

Organization

Job description

The opportunity: This entry-level role helps individuals understand available enrollment options and complete the appropriate process.

IN-PERSON

• PEOPLE-FACING
• ON-SITE

This is an on-site position with regular face-to-face interaction. The role is designed for someone comfortable working directly with customers, clients, members, community participants, partners, or onsite coworkers rather than working exclusively behind the scenes.

A Typical Day May Include

• Meet with individuals face to face to understand their needs
• Explain options, requirements, and next steps
• Assist with forms and routine enrollment questions
• Follow up on incomplete items and maintain accurate records

Candidate profile:

A strong entry-level candidate is personable, dependable, comfortable starting conversations, organized, coachable, and able to communicate professionally in a fast-moving environment. Related experience can be helpful, but transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may also be relevant.

Skills: entry-level,customer,customer service