Enrollment Services Specialist *Remote*

Providence Health & Services; Oregon (IL); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading healthcare provider seeks an Enrollment Services Specialist to aid community members in acquiring and maintaining health coverage. This role, primarily remote, requires strong bilingual communication skills in Spanish and English. Join Providence Health Plan and support our mission of caring for the vulnerable within our communities.

Benefits

Comprehensive health care benefits

401(k) with employer matching

Paid parental leave and vacation

Qualifications

• 4+ years of customer service experience preferably in social service or health insurance.
• Preferred: 2+ years in community-based programs specializing in Medicaid.

Responsibilities

• Educate and assist community members in obtaining health coverage.
• Become a certified application assister for The Oregon Health Plan.
• Coordinate with state health agencies and participate in outreach activities.

Skills

Bilingual communication in Spanish and English

Customer service

Education

Bachelor's Degree or equivalent education

Job description

Description

Providence Health Plan caregivers are not simply valued – they’re invaluable. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Providence Health Plan is calling an Enrollment Services Specialist Remote who will:

• Educate and assist community members in obtaining and retaining health coverage

• Be required to become a certified application assister for The Oregon Health Plan

• Participate in education and outreach activities, material creation and scheduling of appointments

• Work with the state Coordinated Care Organizations (CCO's), Oregon Health Authority (OHA) Staff, Oregon Health Insurance Marketplace (OHIM) and other local agencies to support the company's Community Partner activities

Please note the following important details regarding this position:

• There may be in state travel required with this position

• Weekend work is a possibility at times

• Experience speaking, reading and writing communications fluently in both Spanish and English is strongly preferred

• This position is affiliated with Providence Health Plan and will be tied to a location and compensation range in Salem, Oregon

Providence Health Plan welcomes 100% remote work for residents who reside in the following States:

• Oregon

• Washington

Required qualifications for this position include:

• 4+ years of customer service experience preferably in a social service, health insurance or Medicaid capacity

Preferred qualifications for this position include:

• Bachelor's Degree -OR- a combination of equivalent education and experience

• 2+ years of experience working directly with community-based programs specializing in the Medicaid market

• 5+ years of experience speaking, reading and writing communications in both Spanish and English, strongly preferred

Why Join Providence Health Plan?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

About the Team

Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Requsition ID: 371131
Company: Providence Jobs
Job Category: Patient Financial Services
Job Function: Revenue Cycle
Job Schedule:
Job Shift: Multiple shifts available
Career Track: Admin Support
Department: 5018 OPS PHT DIRECTOR ENROLLMENT OR REGION
Address: OR Salem 3501 Fairview Industrial Dr SE
Work Location: Providence Health Plans -Tech 3501 Salem
Workplace Type: Remote
Pay Range: $20.19 - $30.26
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.