Enrollment Services Specialist

Ivy Tech Community College of Indiana; Lafayette (IN); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Health benefits

Tuition assistance

Paid time off

Job summary

Ivy Tech Community College of Indiana is seeking an Enrollment Services Specialist to support recruitment across the Lafayette service area. The role focuses on on-campus engagement with travel to high schools and events to drive inquiries and applications.

You will guide new students through the enrollment process and assist with FAFSA completion. With a compensation of $48,000 annually and full benefits, the position emphasizes collaboration with campus staff, admissions, and local schools to

Qualifications

• Associate degree required; Bachelor's preferred.
• Must have valid Indiana driver's license and be able to drive.
• Ability to lift up to 50 lbs and manage multiple projects.
• Excellent interpersonal skills and client-facing abilities.

Responsibilities

• Recruit on campus and at events, including college fairs and high school visits.
• Advise and register new first-time students in their first semester.
• Assist with FAFSA completion and student admissions processes.
• Track recruitment activities using a CRM tool and assess effectiveness.
• Coordinate with regional partners to support enrollment goals.

Skills

People skills

Project management

CRM experience

Education

Associate degree

Bachelor's degree preferred

Tools

CRM software

Job description

The Enrollment Services Specialist assists in the development and execution of a recruitment plan to build relationships with prospective Ivy Tech Community College students through enrollment. Recruiting territory will be a floating position across the Lafayette service area. Position will primarily be on campus but may travel to support College Connection Coaches at high schools and recruiting events such as college and trade fairs.

MAJOR RESPONSIBILITIES

Participate in recruiting efforts on and off campus including college fairs, high school visits, information events, and community activities. Such events take place both during regular business hours and after hours (evenings and weekends). Recruit on behalf of Ivy Tech, promoting the benefits of the Community College to increase the number of inquiries and applicants to the College along with the conversion of those inquiries and applicants to help move students through the enrollment process. Advise and register new first-time students in first semester of coursework. Assist students in completing the FAFSA application. Manage, effectively track, and recruit potential student groups with the use of a client relationship management (CRM) tool. Use the CRM to assess the effectiveness of various recruitment efforts and make adjustments based on intake and conversion numbers. Increase penetration and conversion rates of assigned schools, events, territories and dual credit populations. Understand what attributes resonate with different target audiences and adjust recruitment practices and efforts based on those different audiences. Assist with the development of collaborative relationships with local schools, colleges / universities, community agencies, and organizations as they relate to the implementation of the campus recruitment plan. Work closely with internal Ivy Tech personnel to coordinate overall recruitment opportunities effectively. Such personnel may include: marketing departments, K-12 coordinators, Accelerated Associate Program staff, campus presidents, academic chairs, and 21st Century Scholar representatives. Assist with the development of admissions and recruitment related materials and disseminate such materials in coordination with other regional and statewide communications and recruitment efforts. Conduct all activities within the established guidelines of the Family Educational Rights and Privacy Act (FERPA). The above list of duties is not to be construed as an exhaustive list. Other duties logically associated with the position may be assigned.

SUPERVISION RECEIVED

Report to the Director of Admissions or appropriate campus official.

Compensation: $48,000 annually with full benefits

Minimum Qualifications

Associate degree required; Bachelor's degree preferred. Driving is an essential function of this position. The incoming employee must hold a valid Indiana driver's license and complete the Driver Approval Form to obtain authorization from the Systems Office for operating any College-owned, leased, or rented vehicles as part of their job responsibilities. Must be able to lift up to 50lbs. Demonstrated experience in managing multiple projects. Must possess excellent “people” skills.

Preferred Qualifications

Minimum of one to two years of relevant experience preferred. Bilingual in Spanish a plus.

Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes: Health & Wellness Multiple medical plan options paired with a Health Savings Account with a generous employer contribution Dental plan with no-cost preventive services and coverage for orthodontia Vision plan with low-cost exams and allowances for glasses or contact lenses Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources Wellness program with opportunities to earn $250 in Wellness Rewards Flexible Spending Accounts for healthcare (limited purpose) and dependent care Retirement & Financial Security 10% employer retirement contribution, fully vested after two years Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage Short-term and long-term disability benefits Educational Benefits Fee remission for employees, spouses, and dependent children Tuition assistance for undergraduate, graduate, and doctoral programs Paid professional development opportunities Work-Life Balance Generous paid time off, including vacation, sick leave, holidays, and winter recess Flexible work arrangements where available Paid childbirth recovery leave (8 weeks) Paid parental leave (4 weeks) Additional Perks Eligibility for Public Service Loan Forgiveness Additional discounts on gym memberships, transportation, and various retail services Ivy Tech is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits. Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

At Ivy Tech, you’ll be part of something bigger, where collaboration fuels innovation, learning is a shared journey, and meaningful goals become life-changing achievements. As Indiana’s only full-fledged community college, we’re deeply rooted in our mission to empower students, strengthen communities, and support one another every step of the way. No matter your role, you’ll be valued, supported, and inspired because here, people come first. Our faculty and staff are united by purpose, driven by passion, and proud of the difference we make together. Join a team where your work matters. Discover your potential. Make your impact. Ivy Tech is the largest singly accredited community college system in the nation. Providing education across Indiana, we motivate and inspire students as they pursue their futures. To achieve this, it takes a community of over 6,500 employees in 75 locations. Competitive benefits and professional development programs The most advanced technologies in our classrooms and training facilities Collaborative and innovative culture with a focus on creativity and employee belonging Commitment to adapting to meet Indiana's workforce needs and fostering a sustainable, inclusive workplace