Enrollment Services Lead - Student Success & Compliance

Houston City College; Houston (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Houston Community College seeks an Enrollment Services Associate to coordinate enrollment at multi-site locations, including admissions, testing referrals, and state reporting compliance. The role supports college officials and oversees efficient processes in a dynamic environment.

The position requires a bachelor’s degree and about two years of experience in Enrollment Services or Student Services, with strong MS Office and data-management skills.

Qualifications

• Bachelor’s degree required.
• 2 years’ work experience in Enrollment Services or Student Services preferred.

Responsibilities

• Advise and assist students through enrollment processes.
• Represent the College at recruitment events.
• Coordinate data for state and federal reporting to ensure compliance.
• Implement departmental goals based on the Strategic Plan.
• Provide admissions testing referrals for assessments.
• Establish and monitor security for transcripts and verifications.
• Monitor Never Attended reports for FAFSA accuracy.
• Assist with interviewing, hiring, and staff training.
• Promote college retention by advising on withdrawal and TSI rules.
• Maintain confidentiality under FERPA and related policies.

Skills

Customer service

Communication

MS Office

Information management

Budget management

Data entry

Education

Bachelor’s degree

Tools

MS Office Programs

Job description

Houston Community College seeks an Enrollment Services Associate to coordinate enrollment at multi-site locations, including admissions, testing referrals, and state reporting compliance. The role supports college officials and oversees efficient processes in a dynamic environment.

The position requires a bachelor’s degree and about two years of experience in Enrollment Services or Student Services, with strong MS Office and data-management skills.