Enrollment Services Assistant - Front Desk (Hourly, Temporary)

Waterland Blog; El Segundo (CA); Presencial; USD 21.000 - 30.000; Tempo parcial

Resumo da vaga

Highline College is seeking an Hourly Enrollment Services Assistant to provide front-counter and administrative support in Enrollment Services. You will assist students with credential intake, ID services, and routine inquiries while following FERPA and college policies.

This temporary position is up to 1050 hours within 12 months, requires strong attention to detail, and the ability to manage high-volume inquiries. Prior experience with student information systems is preferred.

Qualificações

• High school diploma or equivalent.
• Strong customer service and interpersonal communication skills.
• Ability to accurately follow established procedures and instructions.
• Strong attention to detail and ability to maintain accurate records.
• Experience with student information systems such as ctcLink is preferred.
• Front-counter service and student ID support experience is a plus.

Responsabilidades

• Receive and review student credentials and supporting documents at the front counter.
• Check documents for completeness and route for processing.
• Perform Student ID services including new and replacement cards.
• Assist with data entry, scanning, and maintaining intake logs.
• Provide information on admissions, registration, transcripts, and other services.

Conhecimentos

Customer service

Interpersonal communication

Attention to detail

Confidentiality

Data entry

Organization

Diversity-friendly

Formação

High school diploma

Ferramentas

ctcLink / SIS

Descrição da vaga

Highline College is seeking an Hourly Enrollment Services Assistant to provide front-counter and administrative support in Enrollment Services. You will assist students with credential intake, ID services, and routine inquiries while following FERPA and college policies.

This temporary position is up to 1050 hours within 12 months, requires strong attention to detail, and the ability to manage high-volume inquiries. Prior experience with student information systems is preferred.