Student Services Front Desk Associate

Waterland Blog; El Segundo (CA); In loco; USD 25.000 - 30.000; Part-time

Descrizione del lavoro

Highline College seeks a Front Desk Assistant to support the Counseling Center and TRIO suite. Under supervision, you will assist with scheduling, intake, confidentiality, and referrals while welcoming students and coordinating care.

The part-time role offers 1,050 hours per year, about 15 hours per week, with a schedule to cover Mon-Thu 11am-3pm and Fri 11am-2pm, or as arranged, to best support programs. This position emphasizes customer service and professional communication with faculty and

Competenze

• High school diploma or equivalent and two years of office experience, or an equivalent combination.
• Experience in higher education or student services is desirable.
• Ability to handle confidential information per FERPA/ HIPAA standards.

Mansioni

• Provide excellent customer service to students seeking assistance at the Counseling Center/TRIO Suite.
• Assist with scheduling, referrals to campus resources and faculty advisors.
• Process onboarding paperwork and maintain confidential files per FERPA/ HIPAA.
• Triage students on arrival and guide next steps based on needs.
• Provide back-up support for other Student Services and events.

Conoscenze

Customer service

Communication

Office administration

FERPA HIPAA knowledge

Multilingual

Interpersonal skills

Formazione

High school graduation

Two years office experience

Associate's Degree

Descrizione del lavoro

Highline College seeks a Front Desk Assistant to support the Counseling Center and TRIO suite. Under supervision, you will assist with scheduling, intake, confidentiality, and referrals while welcoming students and coordinating care.

The part-time role offers 1,050 hours per year, about 15 hours per week, with a schedule to cover Mon-Thu 11am-3pm and Fri 11am-2pm, or as arranged, to best support programs. This position emphasizes customer service and professional communication with faculty and