Enrollment & Referral Coordinator - Self-Direction Advocate

GT Independence; Pendleton (OR); On-site; USD 33,000 - 36,000; Full time

Job summary

GT Independence is seeking a Sales Referral/Enrollment Coordinator to conduct face-to-face and virtual enrollments and support consumers in the self-direction model of care. You will educate consumers and their circle of support about self-direction, ensure enrollment documents are accurate and complete, and advocate for process improvements.

You will also perform external outreach to community partners to grow enrollment while maintaining confidentiality and HIPAA compliance.

Qualifications

• 1 year of experience in a related field.
• Associate/Bachelor degree in Business, Human Services/Social Work, or Marketing/Communication preferred.
• Will consider candidates with experience relevant to the position.
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and terminology.

Responsibilities

• Conducts the enrollment process with the person served and their circle of support (i.e., families, guardians) in a timely manner.
• Ensures enrollment documents are complete and accurate.
• Recommends improvements to internal process/systems to prevent future issues and to enhance service experience.
• Maintains confidentiality and HIPAA compliance.
• Performs external outreach to community partners, referral sources, and stakeholders to support enrollment growth and enhance service accessibility.

Skills

1 year experience

Admin procedures

Communication

Education

Business/Human Services/Marketing degree

Tools

Word processing

File management

Record keeping

Job description

GT Independence is seeking a Sales Referral/Enrollment Coordinator to conduct face-to-face and virtual enrollments and support consumers in the self-direction model of care. You will educate consumers and their circle of support about self-direction, ensure enrollment documents are accurate and complete, and advocate for process improvements.

You will also perform external outreach to community partners to grow enrollment while maintaining confidentiality and HIPAA compliance.