Bilingual Enrollment & Referral Specialist

GT Independence; Portland (OR); On-site; USD 33,000 - 36,000; Full time

Job summary

GT Independence is hiring a Bilingual Sales Referral/Enrollment Coordinator to enroll consumers into self-direction financial management services. The role involves conducting face-to-face and virtual enrollments, educating consumers on self-direction, and advocating for independence.

You will work with the person served and their support system, ensure documents are complete, and maintain HIPAA compliance. Strong administrative skills and bilingual communication are essential.

Qualifications

• 1 year of experience in a related field.
• Associate degree or Bachelor’s Degree in Business, or Human Services/Social Work, or Marketing/Communication is preferred.
• Will consider candidates with experience relevant to the position.
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and terminology.

Responsibilities

• Conducts the enrollment process with the person served and their circle of support (families, guardians) in a timely manner.
• Ensures enrollment documents are complete and accurate.
• Recommends improvements to internal process/systems to prevent future issues and to enhance service experience.
• Maintains confidentiality and HIPAA compliance.
• Performs external outreach to community partners, referral sources, and stakeholders to support enrollment growth and enhance service accessibility.

Skills

Experience in related field

Administrative procedures

Word processing

Records management

Communication skills

Education

Associate or Bachelor’s degree in Business or Human Services/Social Work or Marketing/Communication

Job description

GT Independence is hiring a Bilingual Sales Referral/Enrollment Coordinator to enroll consumers into self-direction financial management services. The role involves conducting face-to-face and virtual enrollments, educating consumers on self-direction, and advocating for independence.

You will work with the person served and their support system, ensure documents are complete, and maintain HIPAA compliance. Strong administrative skills and bilingual communication are essential.