Enrollment Programs Lead

Youngstown State University; Youngstown (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

You will contribute to Youngstown State University's strategic enrollment plan by creating and strengthening pathways for traditional and non-traditional students, including transfers and former students.

Collaborating with multiple campus departments, you will coordinate events, counsel students, and use CRM data to meet enrollment goals while supporting operational excellence and staff development.

Qualifications

• Bachelor’s degree required; two years in higher education or related field.
• Valid driver’s license required.
• Master’s degree in higher education administration or related field preferred; three+ years of admissions experience.

Responsibilities

• Assist in creating and implementing enrollment strategies and programs.
• Coordinate recruitment events off-campus and at on-campus events; build relationships with community colleges.
• Counsel transfer and returning students through admissions process with timely follow-up.
• Develop and implement transfer and former student marketing and enrollment plans.
• Use CRM data to manage transfer territories and drive enrollment goals.
• Prepare reports to support strategic planning and operations.

Skills

Communication

Relationship building

Project management

CRM proficiency

Data analysis

Education

Bachelor's degree

Master's degree (preferred)

Tools

CRM software

Job description

You will contribute to Youngstown State University's strategic enrollment plan by creating and strengthening pathways for traditional and non-traditional students, including transfers and former students.

Collaborating with multiple campus departments, you will coordinate events, counsel students, and use CRM data to meet enrollment goals while supporting operational excellence and staff development.