Enrollment Outreach Coordinator

JEVS Human Services; Philadelphia (Philadelphia County); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

401k match

Health coverage

Paid time off

Paid holidays

Pre-tax commuter benefits

Continuing education

Holiday party

Wellness program

Dress-down Fridays

Referral bonus

Mileage reimbursement

Job summary

JEVS Human Services is seeking an Enrollment Outreach Coordinator to join the CareerLink team in the Greater Philadelphia area. The role focuses on outreach for EARN referrals, guiding applicants through enrollment, and coordinating with local agencies to connect jobseekers with services.

The position emphasizes strong organizational skills, the ability to manage multiple tasks, and accurate documentation of outcomes. Competitive benefits and a base pay range are highlighted in the posting.

Qualifications

• Associate degree required; 2 years of relevant experience preferred.
• Experience or training may substitute for degree and experience.
• Ability to organize multiple tasks in a timely manner.
• Minimum typing speed of 40 WPM.

Responsibilities

• Collaborate with the EARN Team on referrals to CareerLink Suburban Station.
• Complete outreach calls to EARN referrals and document outcomes.
• Schedule referrals for EARN orientation within open referral window.
• For remote customers, complete Enrollment paperwork.
• Provide resources for reported barriers.
• Educate on CareerLink services and EARN program requirements.
• Ensure effective, accurate, and coordinated communications with County Assistance Office liaison.

Skills

Typing 40 WPM

Education

Associate Degree

Job description

When you love what you do, it’s not a job—it’s a calling. At JEVS, we help the people we serve lead self-determined, connected, and fulfilling lives that strengthen themselves, their families, and their communities. Our team is more than 1,500 strong, serving the Greater Philadelphia community for over 85 years. Our programs are designed to help individuals gain independence and economic security. We believe everyone deserves access to jobs, educational opportunities, and vital services.

We are currently looking for a talented, organized and detail oriented individual to join our CareerLink team as an Enrollment Outreach Coordinator.

The CareerLink provides comprehensive services for both jobseekers and employers - providing skills and assistance to those seeking work while matching qualified candidates to the area’s occupational workforce.

Day-to-Day

• Collaborate with the EARN Team on referrals sent to CareerLink® Suburban Station
• Complete outreach phone calls to EARN referrals and document outcomes
• Schedule referrals for EARN orientation day within open referral window
• For remote customers, complete and assist customers complete Enrollment paperwork
• Provide resources for reported barriers
• Educate on the variety of CareerLink® services available and on EARN program requirements
• Ensure effective, accurate and coordinated communications with County Assistance Office liaison.

Qualifications

• Associate Degree and a minimum of 2 years relevant experience preferred.
• Appropriate experience or special training may be substituted in lieu of Associates degree and 2 years of relevant experience
• Ability to organize multiple tasks in a timely manner
• Minimum typing speed of 40 WPM.

What’s In It For You

• 401(k), with company match
• Tuition assistance: Available to all employees with at least one year of service, for those enrolled in job-related, accredited, degree or certificate level courses
• Health, Dental, and Vision coverage
• Ample paid vacation and sick time
• 10-12 paid holidays per year
• Pre-tax commuter benefits
• Continuing education, professional development opportunities, retreats, and training
• Annual holiday party and office outings
• Wellness workshops and activities and access to the Employee Assistance Program
• Dress-down Fridays
• Employee referral bonus
• Reimbursement of eligible mileage and travel expenses

The base pay for this position ranges from $20.88 to $25.83 and will vary based on factors such as skills and experience. Base pay is one part of the Total Compensation that JEVS Human Services provides to recognize employees for their work. JEVS provides competitive Benefits; we believe that benefits should support you at work and at home. Please visit the benefits page of our careers site for more details.

At JEVS, we are committed to ensuring all our employees feel included, valued, appreciated and free to be who they are at work. We cultivate a culture where differences are valued, and we are putting resources and attention towards improving employee engagement, retention, and promotion of our talented staff.

Diversity, inclusion, and equity are core principles that guide how we cultivate leaders, build our teams, and create an environment that is the right fit for JEVS Human Services’ employees, our community partners, and the individuals we serve.

For more information about what it’s like to be a part of the JEVS team, visit our careers page at https://www.jevshumanservices.org/careers/

Qualified individuals with disabilities are encouraged to apply; reasonable accommodations will be provided. Please contact your recruiter if you are in need of an accommodation during the interview process.

JEVS Human Services is committed to ensuring equal employment opportunities. The Agency will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person’s gender, gender identity, age, race, color, religion, creed, sexual preference or orientation, marital status, national origin, ancestry, citizenship, military status, veteran status, disability, or membership in any other protected group. Qualified individuals with disabilities are encouraged to apply; reasonable accommodations will be provided.