Workforce Advisor

JEVS Human Services; Philadelphia (Philadelphia County); On-site; USD 44,000 - 49,000; Full time

Benefits offered by this job

Benefits package

Job summary

JEVS Human Services invites applications for a Workforce Advisor position at Suburban Station CareerLink in Philadelphia. You will help participants become job ready by addressing personal barriers and connecting them with services such as childcare, transportation, clothing, and counseling.

You will collaborate with local agencies, perform case management, and guide job seekers through registration and training to improve employability.

Qualifications

• Bachelor’s degree and 3 years of human services or case management experience preferred.
• Proficient in MS Office (Word and Excel).
• Willing to work evenings and Saturdays; some inner-city travel may be required.
• Demonstrated ability to problem solve and collaborate with a variety of customers.
• Adhere to JEVS Code of Conduct and Professional Ethics.

Responsibilities

• Network and establish working relationships with County Assistance Offices, Community Agencies, Mental Health and Drug and Alcohol Organizations and other agencies as needed.
• Provide case management to assigned caseload; complete case notes and follow up services; recommend, promote and schedule Center services for customers.
• Work with the Integrated Job Development Team to transition customers to appropriate employment.
• Assist all Center customers in welcome, skills and employment functions; assess proficiency with using computers, assist in registration for JobGateway.
• Provide advice to customers on job finding and skill development to increase competitiveness.
• Develop customized job search plan for each job seeker assigned.
• Other duties as assigned

Skills

Case management

Problem solving

Collaboration

Customer service

Education

Bachelor’s degree

Tools

MS Office (Word, Excel)

Job description

Currently we have an exciting opportunity within the Suburban Station CareerLink as a Workforce Advisor. This is your opportunity to help provide no-cost services that help individuals successfully enter or re-enter the local workforce. As the Workforce Advisor you will assist participants in becoming job ready through the amelioration of personal challenges, including needed supportive services such as childcare, transportation, work clothing and counseling. Additionally you will assist customers with accessing resources in the community that will meet their needs.

Responsibilities

• Network and establish working relationships with appropriate personnel at the County Assistance Offices, Community Agencies, Mental Health and Drug and Alcohol Organizations and other agencies as needed.
• Provide case management to assigned caseload; complete case notes and follow up services regarding employment, retention and termination; recommend, promote and schedule Center services for customers
• Work with the Integrated Job Development Team and its job developers to transition customers to appropriate employment
• Assist all Center customers in any of the welcome, skills and employment functions; assess each person’s proficiency with using computers, assist in registration for JobGateway
• Provide advice to customers on job finding and skill development to assist customer with becoming more competitive in the job market
• Develop customized job search plan for each job seeker assigned.
• Other duties as assigned
• Bachelor’s degree plus 3 years of human service/case management experience preferred; Appropriate experience or special training may be substituted in lieu of Bachelor’s degree.
• Demonstrated ability to problem solve and collaborate with a variety of customers including but not limited to the Workforce Initiatives industry.
• Proficient in MS Office applications (especially MS Word and Excel).
• Willingness to learn JEVS specific database(s) and other data bases as required
• Willing to work a flexible schedule, including evenings and Saturdays.
• Some inner city travel may be required
• Adhere to JEVS Code of Conduct and Professional Ethics

The base pay for this position ranges from $44,000 to $48,500. Base pay is one part of the Total Compensation that JEVS Human Services provides to recognize employees for their work. JEVS provides competitive Benefits; we believe that benefits should support you at work and at home. Please visit the benefits page of our careers site for more details.

At JEVS, we are committed to ensuring all our employees feel included, valued, appreciated and free to be who they are at work. We cultivate a culture where differences are valued, and we are putting resources and attention towards improving employee engagement, retention, and promotion of our talented staff.

Diversity, inclusion, and equity are core principles that guide how we cultivate leaders, build our teams, and create an environment that is the right fit for JEVS Human Services' employees, our community partners, and the individuals we serve.

For more information about what it's like to be a part of the JEVS team, visit our careers page at https://www.jevshumanservices.org/careers/

Qualified individuals with disabilities are encouraged to apply; reasonable accommodations will be provided.

JEVS Human Services is committed to ensuring equal employment opportunities. The Agency will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person’s gender, gender identity, age, race, color, religion, creed, sexual preference or orientation, marital status, national origin, ancestry, citizenship, military status, veteran status, disability, or membership in any other protected group. Qualified individuals with disabilities are encouraged to apply; reasonable accommodations will be provided.