Enrollment & Outreach Catalyst

Universal Community Health Center; Los Angeles (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Universal Community Health Center is seeking an Enrollment and Outreach Coordinator in Los Angeles. The role oversees enrollment and in-reach activities to ensure timely access to care for all patients.

You will lead outreach to new communities and geographic areas to expand enrollment and assignments. The position requires bilingual English/Spanish, knowledge of insurance programs, and strong interpersonal skills to guide patients through Medi-Cal and other options while coordinating with the

Qualifications

• Assist patients with completing applications for Medi-Cal, private insurance, and other programs.
• Screen patients for insurance eligibility and guide on available programs.
• Conduct renewals for Medi-Cal and other programs to retain coverage; review enrollment reports.
• Educate patients on financial assistance, sliding fee scales, and eligibility.
• Maintain accurate documentation in EHR systems.

Responsibilities

• Oversee enrollment and in-reach activities to ensure timely access to care.
• Coordinate outreach to new geographies and communities to grow enrollment.
• Collaborate with clinicians and staff to identify patients who may qualify for assistance.
• Attend trainings and meetings to stay current on program updates.
• Provide empathetic service to all patients, including those not qualifying for coverage.

Skills

Bilingual-English/Spanish

Healthcare enrollment

Interpersonal skills

Customer service

Medical terminology

Organization

Transportation

Education

High School Diploma or GED

CAA Certificate

Enroller Certificate (Covered California)

Tools

EHR systems

Job description

Universal Community Health Center is seeking an Enrollment and Outreach Coordinator in Los Angeles. The role oversees enrollment and in-reach activities to ensure timely access to care for all patients.

You will lead outreach to new communities and geographic areas to expand enrollment and assignments. The position requires bilingual English/Spanish, knowledge of insurance programs, and strong interpersonal skills to guide patients through Medi-Cal and other options while coordinating with the