Enrollment Network Specialist for Pharmacy Partnerships

CVS Health Corporation; Mississippi; Hybrid; USD 44,000 - 102,000; Full time

Benefits offered by this job

Bonus eligibility

Comprehensive benefits package

Job summary

CVS Health Corporation is seeking a Network Enrollment Analyst to support enrollment, onboarding, and administration of participating pharmacies within CVS networks. You will work with independent pharmacies, PSAOs, and headquarters to ensure accurate enrollment and timely processing.

You will review applications, respond to inquiries, and help maintain network participation, data quality, and member access while focusing on service excellence and operational efficiency.

Qualifications

• 4 years of professional experience in customer service, healthcare operations, administrative support, pharmacy operations, or related field.
• Strong attention to detail and organizational skills.
• Effective verbal and written communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Demonstrated problem-solving and critical-thinking skills.
• Proficiency with Microsoft Office applications, including Excel, Word, and Outlook.
• Ability to work independently and collaboratively within a team.
• Commitment to providing exceptional service to internal and external stakeholders.

Responsibilities

• Support enrollment and onboarding activities for pharmacies seeking participation in the pharmacy network.
• Review enrollment applications and supporting documentation for completeness and accuracy.
• Assist pharmacies and pharmacy corporate headquarters with enrollment-related inquiries and participation requirements.
• Process pharmacy additions, updates, terminations, and other participation changes according to procedures.
• Research and resolve routine enrollment, participation, and provider data issues.
• Monitor enrollment requests and ensure timely completion of required processing steps.
• Support outreach related to enrollment updates and network participation requirements.
• Generate and analyze reports related to pharmacy enrollment, participation status, and data quality.
• Identify data discrepancies and escalate complex issues to senior team members.
• Participate in process improvement initiatives to enhance enrollment accuracy and turnaround times.
• Follow policies while developing knowledge of enrollment processes.

Skills

Attention to detail

Organizational skills

Verbal and written communication

Multitasking

Problem-solving

Teamwork

Customer service

Independent work

Education

Bachelor's Degree

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

CVS Health Corporation is seeking a Network Enrollment Analyst to support enrollment, onboarding, and administration of participating pharmacies within CVS networks. You will work with independent pharmacies, PSAOs, and headquarters to ensure accurate enrollment and timely processing.

You will review applications, respond to inquiries, and help maintain network participation, data quality, and member access while focusing on service excellence and operational efficiency.