Pharmacy Network Enrollment Specialist

CVS Health Corporation; New York (NY); Hybrid; USD 44,000 - 102,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Wellness programs

Retirement savings

Job summary

CVS Health Corporation is seeking a Network Enrollment Analyst to manage enrollment and onboarding of pharmacies within the CVS Pharmacy networks. You will serve as a primary contact for pharmacies seeking to join or maintain participation and support operational activities essential to network integrity.

The role emphasizes attention to detail, meeting deadlines, and collaboration with pharmacies, PSAOs, and headquarters to resolve enrollment issues, generate reports, and participate in process

Qualifications

• 4 years of professional experience in customer service, healthcare operations, administrative support, pharmacy operations, or a related field.
• Strong attention to detail and organizational skills.
• Effective verbal and written communication skills.
• Ability to manage multiple priorities and meet established deadlines.
• Demonstrated problem‑solving and critical‑thinking skills.
• Proficiency with Microsoft Office applications, including Excel, Word, and Outlook.
• Ability to work independently and collaboratively within a team environment.
• Commitment to providing exceptional service to internal and external stakeholders.

Responsibilities

• Support enrollment and onboarding activities for pharmacies seeking participation in the pharmacy network.
• Review enrollment applications and supporting documentation for completeness and accuracy.
• Assist pharmacies and pharmacy corporate headquarters with enrollment‑related inquiries and participation requirements.
• Process pharmacy additions, updates, terminations, and other participation changes according to established procedures.
• Research and resolve routine enrollment, participation, and provider data issues.
• Monitor enrollment requests and ensure timely completion of required processing steps.
• Support pharmacy outreach efforts related to enrollment updates, network participation requirements, and operational communications.
• Generate and analyze reports related to pharmacy enrollment, participation status, and network data quality.
• Identify data discrepancies and elevate complex issues to senior team members as appropriate.
• Participate in process improvement initiatives designed to enhance enrollment accuracy, turnaround times, and pharmacy satisfaction.
• Follow established policies and procedures while developing knowledge of pharmacy network operations and enrollment processes.

Skills

Customer service

Healthcare operations

Administrative support

Pharmacy operations

Education

Bachelor's degree

Tools

Excel

Word

Outlook

Job description

CVS Health Corporation is seeking a Network Enrollment Analyst to manage enrollment and onboarding of pharmacies within the CVS Pharmacy networks. You will serve as a primary contact for pharmacies seeking to join or maintain participation and support operational activities essential to network integrity.

The role emphasizes attention to detail, meeting deadlines, and collaboration with pharmacies, PSAOs, and headquarters to resolve enrollment issues, generate reports, and participate in process