Enrollment Manager: Hybrid/Remote Team Leader

OU Education Services; Norman (OK); Hybrid; USD 60,000 - 80,000; Full time

Job summary

OU Education Services leads online learning initiatives and manages enrollment functions for the University of Oklahoma System. We seek an Enrollment Manager to guide a team of Enrollment Coaches, ensuring a student-first approach and robust enrollment processes.

The role reports to the Director of Enrollment Services and focuses on people leadership, operational execution, and cross-functional collaboration to meet enrollment goals in a compliant, OU-aligned manner.

Responsibilities

• Lead, coach, and develop Enrollment Coaches to ensure timely outreach and high-quality student conversations.
• Set clear daily expectations on outreach quality, documentation, and pipeline management.
• Conduct regular one-on-ones and coaching conversations.
• Recognize strong performance, address gaps promptly, and provide coaching and follow-up to support compliant execution and student-centered service.
• Build a positive, accountable, collaborative, and student-first team culture.

Job description

OU Education Services leads online learning initiatives and manages enrollment functions for the University of Oklahoma System. We seek an Enrollment Manager to guide a team of Enrollment Coaches, ensuring a student-first approach and robust enrollment processes.

The role reports to the Director of Enrollment Services and focuses on people leadership, operational execution, and cross-functional collaboration to meet enrollment goals in a compliant, OU-aligned manner.