Enrollment Growth & Strategy Leader

Guardian Life; Boston (MA); Hybrid; USD 176,000 - 294,000; Full time

Benefits offered by this job

Hybrid work environment

Up to 20% travel

Job summary

Guardian Life seeks a seasoned Head of Enrollment to lead the enterprise enrollment function across Group Benefits. You will drive participation, customer experience, and engagement while aligning with sales, client management, and broker networks.

You will report to the Head of Group Benefits Distribution, build a high-performing enrollment organization, and collaborate across leadership to differentiate Guardian’s enrollment capabilities in the market.

Qualifications

• 8+ years in group benefits, enrollment, distribution, client management, or related leadership.
• Experience leading enrollment strategy and participation initiatives.
• Deep understanding of voluntary/workplace benefits enrollment dynamics and broker expectations.
• Experience managing internal and external teams in a matrix environment.

Responsibilities

• Own Guardian’s overall enrollment strategy, execution model, and participation outcomes.
• Lead enrollment practice leaders and external enrollment firm partnerships.
• Partner with Sales, Client Management, and Distribution to drive growth and retention.
• Drive enrollment effectiveness via data, segmentation, communications, tech, and field execution.
• Set performance standards, rhythms, and accountability for resources.
• Build scalable enrollment capabilities for diverse customers.
• Strengthen relationships with enrollment firms and strategic partners.
• Champion customer- and employee-centric enrollment experiences.
• Leverage insights to improve practices and satisfaction.
• Help shape strategic direction as a member of the Distribution Leadership Team.
• Foster collaboration, accountability, and continuous improvement.

Skills

Enrollment strategy

Participation improvement

Field execution

Benefits engagement

Matrix organization

Data analytics

Executive presence

People leadership

Education

Bachelor’s degree

Job description

Guardian Life seeks a seasoned Head of Enrollment to lead the enterprise enrollment function across Group Benefits. You will drive participation, customer experience, and engagement while aligning with sales, client management, and broker networks.

You will report to the Head of Group Benefits Distribution, build a high-performing enrollment organization, and collaborate across leadership to differentiate Guardian’s enrollment capabilities in the market.