Enrollment Counselor - Recruitment & Outreach

East Central College; Union (MO); On-site; USD 45,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

ECC tuition waiver for self and family

Tuition reimbursement

Job summary

East Central College in Union, MO seeks an Enrollment Counselor – Recruitment & Outreach to drive student enrollment growth through strategic outreach and relationship building. You will represent ECC at events and guide students from inquiry to enrollment using targeted communication and CRM tools.

Qualifications include a Bachelor's degree, metrics experience, and strong communication skills. The role emphasizes collaboration with internal departments and a data-driven approach to enrollment

Qualifications

• Bachelor’s degree required from regionally accredited institution.
• Experience tracking metrics and KPIs.
• Excellent active listening, verbal and written communication, organizational and interpersonal skills.

Responsibilities

• Recruit prospective students in assigned schools, territories and target populations to meet enrollment goals.
• Build relationships with high school staff, community partners, students and families.
• Represent ECC at high school visits, college fairs, community events and recruitment activities.
• Present information on programs, transfer options, financial aid, scholarships, and student life.
• Develop and implement recruitment strategies to achieve enrollment targets.
• Manage an assigned territory with a consistent presence in schools and communities.
• Analyze enrollment trends and demographics to guide recruitment planning.
• Build and manage a student recruitment pipeline from inquiry through enrollment.
• Conduct personalized outreach via phone, email, text, appointments and CRM campaigns.
• Identify and re-engage students stalled in the enrollment process.
• Guide students through admissions, registration and enrollment requirements.
• Use CRM and SIS to track interactions and progress.
• Monitor recruitment metrics and adjust strategies to improve conversion.
• Collaborate with Marketing on recruitment campaigns and content.
• Plan campus visits, tours, open houses and information sessions.

Skills

Bachelor's degree

KPIs tracking

Teamwork

Verbal & written communication

Education

Bachelor's degree

Tools

CRM software

Job description

Enrollment Counselor - Recruitment & Outreach

JOB TITLE: Enrollment Counselor – Recruitment & Outreach

East Central College has an opening for a full time Enrollment Counselor – Recruitment & Outreach. This position supports student recruitment and enrollment growth through strategic outreach and relationship building. Represents East Central College at recruitment events and guides prospective students from initial inquiry through enrollment. Uses targeted communication, CRM technology, and data-driven strategies to achieve enrollment goals and support student success.

Minimum Qualifications

(A comparable amount of training, education or experience may be substituted for the minimum qualifications.)

• Bachelor’s required from a regionally accredited institution of higher learning. Previous experience tracking metrics and working with KPIs. Demonstrated value of teamwork and collaboration. Excellent active listening, verbal and written communication, organizational, and interpersonal skills.

Essential Tasks

(Employee must be able to perform the following essential functions to the satisfaction of the employee’s supervisor.)

• Recruit prospective students in assigned schools, territories, and target populations to meet enrollment goals.
• Build relationships with high school staff, community partners, students, and families.
• Represent ECC at high school visits, college fairs, community events, and recruitment activities.
• Present information on academic programs, career pathways, transfer options, financial aid, scholarships, and student life.
• Develop and implement recruitment strategies to achieve enrollment targets.
• Manage an assigned territory and maintain a consistent presence in schools and communities.
• Analyze enrollment trends and demographic data to guide recruitment planning.
• Build and manage a student recruitment pipeline from inquiry through enrollment.
• Conduct personalized outreach via phone, email, text, appointments, and CRM campaigns.
• Identify and re-engage students who have stalled in the enrollment process.
• Guide students through admissions, registration, and enrollment requirements.
• Use CRM and student information systems to track interactions, activities, and student progress.
• Monitor recruitment metrics and adjust strategies to improve conversion and enrollment outcomes.
• Collaborate with Marketing & Communications on recruitment campaigns and promotional content.
• Plan and execute campus visits, tours, open houses, information sessions, and recruitment events.
• Conduct one-on-one meetings with students and families to discuss educational and career goals.
• Partner with internal departments to provide accurate information and a seamless enrollment experience.
• Support onboarding efforts, including orientation, registration events, and new student transition activities.
• Perform assigned responsibilities, and other related duties, and tasks according to established practices, procedures, techniques, and standards in a safe manner and with minimal supervision.

Benefits

ECC offers a comprehensive benefits package which includes medical, dental, vision and life insurance with no premium cost to the employee for employee only coverage. Missouri Public School Retirement System benefits, generous paid leave, ECC tuition waiver for self and immediate family and tuition reimbursement benefits for employees.

Salary range

$45,100.48 - $62,285.65. While the full salary range is provided for growth potential, most new hires are initially placed within the lower portion of the range based on experience and institutional compensation guidelines. Position is level 201.

East Central College is located in Union, MO. For more information about East Central College visit, www.eastcentral.edu.

East Central College does not discriminate on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, age, disability, genetic information or veteran status. Inquiries related to employment practices may be directed to Human Resources Director at 636-584-6710. East Central College is an equal opportunity employer and provider of employment and training services. Auxiliary aids and services are available upon request to individuals with disabilities.

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