ENROLLMENT COORDINATOR

Leading Age of Minnesota; Saint Paul (MN); On-site; USD 40,000 - 55,000; Full time

Job summary

Leading Age of Minnesota is looking for an Enrollment Coordinator in St. Paul, MN. In this role, you'll facilitate customer enrollment and ensure smooth implementation by vendor partners. Candidates should have a BA degree or equivalent experience in customer service, along with excellent written communication and Microsoft Excel skills.

Join a dedicated team making a significant impact on the aging services sector. This position involves minimal travel and offers a chance to work with a committed not-for-profit organization.

Qualifications

• 1-2 years of experience in a relevant customer service field or 5 years in another field.
• Excellent Microsoft Excel skills are essential.
• Self-motivated and able to collaborate well.

Responsibilities

• Facilitate a smooth enrollment for all customers.
• Track accounts and ensure implementation by vendor partners.
• Provide necessary follow-up after customer enrollment.

Skills

Written communication skills

Monitoring and analyzing reports

Microsoft Excel

Collaboration

Education

BA degree or equivalent experience

Job description

LeadingAge Minnesota is driven to transform and enhance the experience of aging. Serving as a catalyst, our statewide not-for-profit organization works to shape the future of aging services and ensure older adults in every community live with dignity, meaning and purpose. Together with more than 50,000 caregivers, our members provide quality and compassionate services to over 63,000 older adults each day in all the places they call home, including independent senior housing, assisted living communities, skilled care centers, adult day services and other community-based services.

Value First is a national group purchasing organization owned by LeadingAge and 25 LeadingAge State Affiliates that delivers cost saving solutions to more than 4,500 long-term care providers across the country. As an affiliate of Provista, Value First has access to industry leading vendor contracts and service offerings. Having grown by more than 400% in the last five years we are looking to accelerate growth by hiring a talented Enrollment Coordinator in our St. Paul, MN office.

Job Description

The Enrollment Coordinator is responsible for facilitating a smooth enrollment for all customers. Once customers are enrolled, the Enrollment Coordinator will track accounts to ensure implementation by vendor partners and provide necessary follow-up.

Qualifications

The ideal candidate should hold a BA degree with 1-2 years of experience, or 5 years of experience in customer service in a field complimentary to the area of work. This role requires excellent written communication skills as well as a proven capacity to monitor and analyze multiple reports. Excellent Microsoft Excel skills are an absolute essential. The candidate must be self-motivated and excel at collaborating with internal and external stakeholders. Experience with group purchasing and/or senior service providers is a plus. This position will require minimal travel within the United States.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, genetic information, disability, age, or any other status protected by state or local law, for qualified applicants who fall within the jurisdiction of such law.

We are an affirmative action, equal opportunity employer.