Enrollment Communication Specialist

Saint Xavier University; Chicago (IL); On-site; USD 60,000 - 85,000; Full time

Job summary

Saint Xavier University is seeking an Enrollment Communications Specialist to lead and optimize communications across undergraduate and graduate enrollment efforts. The role requires acting as a Slate superuser and coordinating between admissions and marketing to ensure SXU branding and messaging consistency.

Responsibilities include developing campaigns in Slate, writing content, managing calendars, and tracking impact.

Qualifications

• Bachelor’s degree required.
• Proficiency with business software and technology.
• Experience with business processes and operations.
• Excellent written communication skills.
• Experience in admissions, operations, or IT roles.
• Slate or SIS/CRM experience preferred.
• Highly organized and detail oriented.
• Strong time management.
• Willingness to learn policies and processes quickly.
• Ability to explain complex issues clearly.
• Project management and problem-solving skills preferred.
• Interest in HTML/CSS/JavaScript.
• Thrives in a fast-paced team environment.

Responsibilities

• Develop and manage comprehensive communications campaigns in Slate (email, SMS, print).
• Write, edit, and proofread all content for accuracy and tone.
• Build and manage the annual communications calendar with deadlines.
• Collaborate with admissions and marketing to align messaging with branding and goals.
• Maintain documentation of communication flows and assets.
• Manage reporting to track communication effectiveness.
• Assist in implementing new Slate features and functionality.
• Serve as backup to the Director of Enrollment Operations.

Skills

Slate/CRM experience

HTML/CSS/JavaScript

Project management

Time management

Written communication

Business software proficiency

Operations experience

Detail oriented

Learning agility

Analytical thinking

Team collaboration

Education

Bachelor’s degree

Tools

Slate

Job description

The Enrollment Communications Specialist will manage, implement, and continuously improve a comprehensive annual communications strategy in Slate, supporting both undergraduate and graduate enrollment goals. Reporting to the Director of Enrollment Operations, this role will serve as a Slate communications superuser and act as a bridge between the admissions and marketing team to ensure consistent SXU branding and messaging.

• Develop and maintain communications campaigns in Slate (email, SMS, print)
• Write, edit, and proofread all content for accuracy and tone
• Build and manage the annual communications calendar, ensuring deadlines are met
• Collaborate with admissions and marketing stakeholders to align messaging with branding and strategic goals
• Maintain documentation of communication flows and assets
• Manage reporting to track communication effectiveness
• Assist in implementing new Slate features and functionality
• Serve as backup to the Director of Enrollment Operations as needed

Qualifications

• Bachelor’s degree required
• Proficiency in the use of computer technology and software in a business setting required
• Experience working with business processes and operations is required
• Excellent written communication skills (writing, editing, proofreading)
• Experience working in admissions, operations, or beginner-to-intermediate information technology roles
• Experience with Technolutions Slate or other student information systems or CRMs is highly preferred
• Must be highly organized and detail oriented
• Excellent time management skills
• An interest in learning and the ability to master policies, processes, and procedures quickly is essential
• Ability to understand and articulate complex issues and business processes
• Project management skills and problem-solving skills are preferred
• Experience or interest in learning HTML/CSS/Javascript
• An interest in working in a fast-paced team environment is necessary

Impact of the Role

• Ensure timely, targeted communications that move students through the funnel
• Improve engagement by developing dynamic, personalized campaigns
• Allow admissions staff to focus on recruitment and relationship-building
• Support operational efficiency and prevent delays due to capacity limits
• Maximize use of our investment in Slate capabilities to align with best practices in higher ed communications
• Serve as a dedicated liaison to the university’s marketing team, ensuring brand consistency
• Allow for the Slate operations team to better identify ROI on existing vendors and purchased leads

We inspire success by working together to provide meaningful, personalized service in a spirit of excellence. SXU seeks candidates that deliver value-added services in a responsive, collaborative, effective, and respectful manner.

The University is committed to diversity and encourages applications from individuals with a wide variety of backgrounds and experiences. Saint Xavier University affirms its position as a Catholic institution, inspired by the heritage of the Sisters of Mercy, and asserts its rights to employ persons who subscribe to the mission, vision and core values of the University.

Saint Xavier University is an Equal Opportunity Employer that makes all decisions regarding recruitment, hiring, promotions and all other terms and conditions of employment without discrimination on the grounds of race, color, creed, sex, religion, national or ethnic origin, age, physical or mental disability, veteran status or other factors protected by law. Hiring decisions will be based on the bona fide occupational qualifications of each applicant.