Enrollment & Billing Specialist - Back-Office Support

Oscar Health; United States; À distance; USD 42 000 - 52 000; Plein temps

Avantages offerts par ce poste

Parental leave

Life and disability insurance

11 paid holidays

Paid sick time

Wellness time

Health insurance

Résumé du poste

Oscar Health is seeking a detail-oriented administrative professional to support the Eligibility & Billing department. The role focuses on back-office tasks and handling member questions according to standard operating procedures.

You will complete enrollment and billing tasks through multiple channels, manage a caseload, and learn regulatory processes to ensure timely handling and continuous process improvements.

Qualifications

• 1+ years of experience in administrative, customer service, data-entry, operations, healthcare, or insurance work.
• High school diploma or GED; comfort with computers and standard office tools.
• Strong accuracy, attention to detail, and ability to handle confidential information.

Responsabilités

• Complete enrollment and billing tasks through multiple channels while managing an assigned caseload.
• Develop a comprehensive understanding of processes, procedures, tools, and regulations.
• Escalate issues, ensure turnaround times, and participate in process improvement initiatives.

Connaissances

Attention to detail

Data-entry

Customer service

Administrative support

Formation

High school diploma or GED

Outils

Microsoft Office

Description du poste

Oscar Health is seeking a detail-oriented administrative professional to support the Eligibility & Billing department. The role focuses on back-office tasks and handling member questions according to standard operating procedures.

You will complete enrollment and billing tasks through multiple channels, manage a caseload, and learn regulatory processes to ensure timely handling and continuous process improvements.