Billing & Authorization Specialist – Healthcare Support

OU Health; Oklahoma City (OK); On-site; USD 30,000 - 42,000; Full time

Job summary

OU Health is seeking a Billing Office Specialist to verify insurance coverage, obtain authorizations, and manage pre-certifications for both new and established patients. The role emphasizes patient satisfaction and accuracy in billing processes.

Responsibilities include answering billing inquiries, generating verification reports, assisting with payment arrangements, and coordinating with Medicaid/state aid programs to support patients.

Qualifications

• Proven ability to communicate and provide excellent customer service in a healthcare setting.
• Strong problem-solving, prioritization, and organizational skills.
• Ability to work independently and in a team with limited supervision.

Responsibilities

• Verify insurance coverage and obtain authorizations and pre-certifications for scheduled appointments.
• Provide customer service by answering inquiries and maintaining logs of calls and actions.
• Generate insurance verification and precertification reports as requested.
• Contact insurance companies for patient benefits and precertification requirements.
• Assist with payments, enrollment, Medicaid/state aid applications and charity processes.
• Enter notes into the collections system and maintain patient billing files and records.

Skills

Customer service

Communication

Problem solving

Organizational skills

Detail oriented

Teamwork

Adaptability

Medical terminology familiarity

Education

High School Diploma or GED

Job description

OU Health is seeking a Billing Office Specialist to verify insurance coverage, obtain authorizations, and manage pre-certifications for both new and established patients. The role emphasizes patient satisfaction and accuracy in billing processes.

Responsibilities include answering billing inquiries, generating verification reports, assisting with payment arrangements, and coordinating with Medicaid/state aid programs to support patients.