Enrollment Analytics & Process Improvement Analyst II

Blue Cross Blue Shield of Arizona; Phoenix (AZ); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Blue Cross Blue Shield of Arizona seeks a detail-oriented professional to join the Enrollment Services Division. You will analyze workflow, develop process improvements, and support day-to-day reporting and system issues within a hybrid work model.

Ideal candidates have 3+ years in enrollment operations and a strong background in using enrollment systems and data-driven project work, with a preference for candidates in Arizona familiar with local regulations.

Qualifications

• 3 years of experience in operations with knowledge of enrollment systems.
• 3 years of professional business environment experience.
• Intermediate PC proficiency with office software, SQL, XML, HTML.

Responsibilities

• Analyze and research complex operational problems related to quality control and procedures in the assigned unit.
• Develop and maintain system test plans with Enrollment.
• Provide project management.

Skills

Office software

PC proficiency

Communication

Education

High School Diploma or GED

Bachelor’s Degree (preferred)

Tools

ACCESS

SQL

XML/HTML

Job description

Blue Cross Blue Shield of Arizona seeks a detail-oriented professional to join the Enrollment Services Division. You will analyze workflow, develop process improvements, and support day-to-day reporting and system issues within a hybrid work model.

Ideal candidates have 3+ years in enrollment operations and a strong background in using enrollment systems and data-driven project work, with a preference for candidates in Arizona familiar with local regulations.