Enrollment Advisor with Tuition Discounts & Growth

Sullivan University; Louisville (KY); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Tuition discount

Generous benefits package

401K

Paid holidays

Paid vacation and sick time

Volunteer time

Referral bonus

Employee discounts

Wellness program

Job summary

Sullivan University is seeking a full-time Admissions Representative to locate, inform, interest, and enroll a qualified student body. The role emphasizes proactive outreach, inquiries handling, campus tours, and effective coordination with financial aid and registration processes.

The position requires excellent communication, strong time management, and flexible scheduling including evenings and weekends, with on-site duties and regular collaboration within the Admissions team.

Qualifications

• Associate degree preferred
• 1-5 years related experience
• Excellent written, verbal, and interpersonal skills required
• Basic knowledge of financial aid programs and procedures
• Proficient knowledge of academic programs offered by the school
• Proficient knowledge of all corporate, state, and federal regulations and policies applicable to the position
• Ability to maintain a flexible work schedule including evenings and weekends
• Ability to function efficiently and utilize good time management skills in a fast paced and demanding work environment
• Ability to effectively utilize a computerized lead tracking and data management system, as well as proficient knowledge of Microsoft office products
• Ability to sit for extended periods of time
• Ability to hear and speak well enough to communicate with students, visitors, faculty, and staff face to face and via the telephone
• Ability to conduct extensive phone communications with prospective or enrolled students
• Ability to maneuver about the facilities in order to give tours to prospective students and families

Responsibilities

• Procures and follows-up on prospective student referrals from applicants and other sources
• Effectively manages all inquiries in accordance with standard operating procedures and best practices
• Successfully utilizes and manages online chat program to assist website visitors and recruit potential students
• Conducts interviews and tours with prospective students; determines whether the student meets minimum admission requirements and is otherwise qualified
• Achieves enrollment and activity goals on an ongoing basis and acts professionally, ethically, and with integrity
• Strictly adheres to the provisions of the SUS Admissions Code of Conduct
• Maintains a thorough knowledge of and complies with all applicable corporate, state, and federal regulations and policies for Admissions
• Facilitates the student’s enrollment and registration process by ensuring proper completion of the enrollment agreement, collection of appropriate fees, scheduling of admissions testing and financial planning appointment
• Ensures retention of enrolled students by maintaining appropriate and regular contact with applicant, notifying enrolled students of various campus retention activities
• Promptly cancels non-responsive applicants and accurately forecasts projected new students as requested by management
• Maintains accurate and timely recordkeeping of activities and statuses related to prospective students in the student information and lead management systems
• Successfully completes all new-hire and ongoing training courses in a timely manner
• Demonstrates proficiency in the core competencies of the position, including work planning and organizational skills; communication, interpersonal skills and professional development; job knowledge and compliance; judgment and decision making; and teamwork and management
• Maintains acceptable ratings on the Admissions Experience Survey
• Assists with and attends department events such as scholarship day, open house, and graduation ceremonies
• Performs other duties as assigned

Skills

Excellent communication

Interpersonal skills

Time management

Flexible schedule

Lead management

Microsoft Office

Education

Associate degree preferred

Tools

Lead tracking system

Microsoft Office

Job description

Sullivan University is seeking a full-time Admissions Representative to locate, inform, interest, and enroll a qualified student body. The role emphasizes proactive outreach, inquiries handling, campus tours, and effective coordination with financial aid and registration processes.

The position requires excellent communication, strong time management, and flexible scheduling including evenings and weekends, with on-site duties and regular collaboration within the Admissions team.