Admissions Outreach Specialist — Drive Student Success

South University; Virginia; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical

Dental

Vision

FSA/HSA

Tuition Assistant Program

Long/Short Term Disability

Life Insurance

Employee Assistance Program

401K Match

Paid Time Off

12 Paid Holidays

includes domestic partner coverage

Job summary

South University seeks an Admissions Representative to recruit qualified applicants for admission across on-campus and online programs. You will manage high volumes of inquiries, conduct interviews, and coordinate with Student Support Services to ensure successful matriculation.

The role requires strong communication, organizational, and ethical standards, with teamwork across departments to support student goals and program growth.

Qualifications

• Bachelor’s degree in business or related field with 1 year admissions or sales experience, or an Associate’s with 3 years.
• Excellent written and verbal communication skills.
• Strong interpersonal and collaboration with faculty and students.
• Strong organizational and problem-resolution skills.
• Ethical, goal-oriented, and customer-focused.
• Proficiency with MS Office and reporting systems.

Responsibilities

• Explain programs, outcomes, services and finances to students, parents, and educators.
• Manage inquiries to meet weekly goals and redirect unqualified candidates.
• Secure new inquiries via Personal Referrals.
• Schedule/interview qualified candidates for enrollment.
• Forecast new student numbers for admissions leadership.
• Follow up monthly with applicants to ensure matriculation.
• Coordinate with Student Support Services to aid students.
• Participate in recruitment events and outreach.
• Perform other duties as assigned.

Skills

Interpersonal skills

Communication skills

Organizational skills

Teamwork

Problem-solving

Customer service orientation

Education

Bachelor’s degree in business or related field

Associate’s degree

Tools

MS Office

Reporting software

Job description

South University seeks an Admissions Representative to recruit qualified applicants for admission across on-campus and online programs. You will manage high volumes of inquiries, conduct interviews, and coordinate with Student Support Services to ensure successful matriculation.

The role requires strong communication, organizational, and ethical standards, with teamwork across departments to support student goals and program growth.