Director of Admissions

The Sullivan University System; Louisville (KY); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

401K

Paid holidays

Paid vacation

Volunteer time

Employee discounts

Job summary

Sullivan University System is seeking a dynamic Director of Admissions to lead admissions across all locations and guide staff toward enrollment goals. The role collaborates with Marketing to shape campaigns and assess outcomes, ensuring ethical practices and regulatory compliance.

The position requires a master's degree, 5+ years in postsecondary environments with management experience, and strong CRM/SIS skills.

Qualifications

• Master's degree required.
• Five years of related work experience in a proprietary, postsecondary environment, with at least three years in management.
• CRM and SIS experience required, Velocify and CampusNexus preferred.
• Excellent writing, oral communication and leadership skills.
• Ability to coordinate multiple projects simultaneously and meet deadlines.
• Proficient in Word, Excel, and Outlook.

Responsibilities

• Lead admissions activities across all locations and supervise staff.
• Collaborate with Marketing to plan and assess admission initiatives.
• Monitor Admissions metrics and implement improvements.
• Ensure compliance with applicable regulations and policies.
• Manage lead flow, forecasting, and enrollment growth.
• Prepare department reports and maintain inventory of promotional materials.

Skills

CRM experience

Leadership

Communication

SIS knowledge

Microsoft Office

Project management

Education

Master's degree

Tools

Velocify

CampusNexus

Campus Vue

Explorer

Job description

Description

Look No Further, Your Career Starts Here!

Sullivan University is an organization that is truly committed to making a difference. We host a wide variety of career opportunities, offer a family-oriented culture, and invest in our employees.

Join us if you want:

• Internal Mobility
• The Opportunity to Make a Difference in the Lives of our Students
• Professional Training and Development
• Individual Coaching
• A Diverse and Positive Work Environment
• To Support Local Charities through the Sullivan Cares Program

What Can We Offer YOU?

• 90% Tuition Discount through the Master’s degree level for the employee and 40% dependent discount after your first quarter from date of hire (dependent discount increases to 90% after 3 years).
• A Generous Benefits Package with Medical, Dental, Vision, Life, AD&D, Long-Term Care, Short Term Care, Auto, and Home Insurance.
• 401K
• Competitive Salary
• 11 Paid Holidays
• Paid Vacation and Sick Time
• Paid Volunteer Time
• Employee Referral Bonus
• Employee Discounts at Local Restaurants and Venues
• Comprehensive Wellness Program

We are currently looking for a full-time Director of Admissions. The Director of Admissions works under the direction of the President. This position is responsible for leading the admissions activities of all locations, including managing the performance and professional development of the staff to generate sufficient prospective student inquiries to meet enrollment objectives. This position also works in conjunction with the Director of Marketing to advise and assess the marketing needs of the institution.

Responsibilities of the position include:

• Manages, either directly or indirectly, the department personnel to ensure enrollment and activity goals are met on an ongoing basis and that department personnel act ethically and with integrity in all activities, strictly adhering to the SUS Admissions Code of Conduct.
• Supports a collaborative team environment for admissions staff while instilling and supporting a team-centric model for financial aid, registrar, and bursar staff.
• Ensures department personnel regularly integrate the Admissions Experience Survey into the admissions process and monitors survey results, taking action to improve results as necessary.
• Maintains a thorough knowledge of and ensures compliance with all applicable corporate, state, and federal regulations and policies for Admissions. Collaborates with the Senior Director of Enrollment Management Compliance/Ombudsman to ensure compliance with admission initiatives. Implements suggested feedback and change initiatives provided by the Senior Director of Enrollment Management Compliance/Ombudsman on a regular basis.
• Works in coordination with the President, Vice President/Provost for Academic Operations and Student Success, and Director of Institutional Research to create appropriate admission goals.
• Coordinates with the Associate Director of Training and Development to design programs for professional development for the staff; Partners with the Associate Director of Human Resources to ensure consistent and effective management, hiring, and training practices are in place for the department.
• Holds admissions staff meetings on a regular basis to ensure a cohesive strategy, provide product knowledge and review and test the results of professional development activities.
• Manages lead flow, distribution, and monitoring of future student projection, drop rate and retention. Adjusts application cycles and implements effective changes in a timely manner that ensures consistent enrollment growth.
• Recommends and implements strategies that ensure enrollment objectives are met.
• Works in coordination with the Director of Marketing to create appropriate marketing activities for all university programs. Oversees the department reporting activities, including ensuring that all reports and requested information are compiled and submitted in a timely, accurate and complete manner.
• Collaborates with the Vice President/Provost for Academic Programs and Accreditation, Vice President/Provost for Academic Operations and Student Success, Executive Deans, Deans, and Program Directors regarding admission strategies that support enrollment growth in university programs.
• Meets regularly and accepts recommendations from the Vice President/Provost for Academic Operations and Student Success regarding academic compliance. Develops appropriate touring activities for on-campus based programs to maximize prospective student visits. Develops appropriate initiatives that support growth in online based programs.
• Meets with admission staff on a regular basis to discuss the attainment of pre-established goals, provide needed support, resolve problems, and recommend action to ensure accomplishment of goals.
• Monitors employee time, including overtime hours of employees, to ensure costs are at an acceptable level.
• Successfully completes all new-hire and ongoing training courses.
• Collaborates in the development and feedback of admission interview and closing techniques.
• Establishes and maintains current presentation and program view books for each admission representative, assuring factual, current, and appropriate information and consistency in the presentation on the part of each representative. In addition, ensures an appropriate inventory of promotional materials is available to support the activities of the department.
• Performs other duties as assigned.

Requirements

• Minimum of a master’s degree required.
• Five years of related work experience in a proprietary, postsecondary environment, with at least three years at the management level.
• CRM and Student Information System (SIS) experience required, with experience with Velocify and CampusNexus preferred.
• An equivalent combination of education and work experience may be considered.
• Excellent writing, oral communication and leadership skills.
• Ability to coordinate multiple projects simultaneously and efficiently while meeting required deadlines.
• Knowledge of Microsoft programs such as Word, Excel, and Outlook, Campus Vue, Explorer.
• Proficient knowledge of all corporate, state, and federal regulations and policies applicable to the position.
• Must possess excellent leadership, customer service, communication, organizational and interpersonal skills.
• Ability to function efficiently in a stressful work environment.
• Must be able to sit and/or stand for extended periods of time.
• Must be able to effectively utilize a computerized lead tracking and data management system.
• Must be able to hear and speak well enough to communicate with students, parents, and staff face to face and via the telephone.

This job description lists the major responsibilities of the job title listed. By no means is the job limited only to the responsibilities listed. Cooperation between employees is expected during periods of heavier than normal workloads and revisions to these duties on either a temporary or permanent basis is possible.

The Sullivan University System is an Equal Opportunity Employer.