Enrollment & Admissions Support — Work-Study

University of New Mexico; Albuquerque (NM); On-site; USD 15,911 - 22,661; Part time

Job summary

The University of New Mexico's Admissions Office seeks a Student Enrollment Assistant to support application processing, data entry, and customer service. Based at Main - Albuquerque, NM, this work-study role collaborates with admissions staff to manage records and communicate with prospective and admitted students via phone and email.

You will use the student information system and CRM to assist recruitment activities, with some required Saturdays at events.

Qualifications

• Data entry with a high level of accuracy and attention to detail.
• Ability to maintain privacy and confidentiality of records.
• Proficiency in using office computer tools and email.
• Prior customer service experience.

Responsibilities

• Enter and process application data with high accuracy.
• Provide courteous customer service via phone and email.
• Support admissions and recruitment activities using SIS and CRM.
• Assist outreach to prospective and admitted students.
• Work some Saturdays at recruitment events.

Skills

Data entry

Attention to detail

Privacy/confidentiality

Office computer skills

Customer service

Tools

Student Information System (SIS)

CRM

Job description

The University of New Mexico's Admissions Office seeks a Student Enrollment Assistant to support application processing, data entry, and customer service. Based at Main - Albuquerque, NM, this work-study role collaborates with admissions staff to manage records and communicate with prospective and admitted students via phone and email.

You will use the student information system and CRM to assist recruitment activities, with some required Saturdays at events.