Enrichment Specialist

Hope Haven Inc.; Charlotte (NC); On-site; USD 17,000 - 28,000; Part time

Job summary

Hope Haven invites applications for a part-time Enrichment Specialist to plan, coordinate, and lead engaging activities for residents of a 24-hour residential facility. The role emphasizes evening and weekend programming, building a calendar of arts, yoga, wellness, games, and community events, while recruiting volunteers to support these activities.

The position focuses on fostering resident engagement and ensuring safety, with the flexibility to adapt to calendar needs and partner involvement.

Qualifications

• High school diploma required; associate or bachelor’s degree in recreation therapy, human services, social work, or related field preferred.
• Experience in recreational programming, activities coordination, volunteer management, or a related residential/community setting.
• Comfortable working with individuals in a residential SUD or behavioral health setting.
• Strong organizational and communication skills; ability to coordinate multiple moving parts (volunteers, schedules, resident needs).

Responsibilities

• Develop and maintain a regular weekly/monthly calendar of evening and weekend enrichment activities for residents.
• Recruit, screen, and coordinate outside volunteers and community partners who lead activities.
• Serve as the on-site point of contact for volunteers during scheduled activities; ensure smooth setup, facilitation, and clean-up.
• Facilitate or co-facilitate activities when volunteer coverage is unavailable.
• Promote activities to residents and tailor outreach to interests and needs.
• Maintain attendance records and basic participation data for activities offered.
• Ensure activities comply with safety protocols and licensing requirements.
• Coordinate supplies and space setup/breakdown for each activity.
• Communicate with residential staff and leadership regarding the enrichment calendar and volunteer needs.
• Conduct basic background/safety checks or coordinate with HR for vetting as required.
• Maintain a welcoming, inclusive environment for residents of varying backgrounds, faiths, and abilities.
• Perform other duties to support resident engagement and quality of life.

Skills

Organizational skills

Communication skills

Independent work

Education

High school diploma

Associate or Bachelor's in recreation therapy, human services, social work or related field

Job description

SCHEDULE: Part time, up to 25 hours a week. Evenings and weekendsHope Haven is seeking a part-time Enrichment Specialist to plan, coordinate, and facilitate engaging recreational, social, and enrichment activities for residents of our 24-hour residential facility. This role focuses on evening and weekend programming for a largely independent client population, with an emphasis on building a consistent calendar of meaningful activities — including arts and crafts, religious/spiritual services, yoga, wellness programming, games, and other community-building events. The Enrichment Specialist will also recruit, coordinate, and support volunteers who lead or assist with these activities.ESSENTIAL DUTIES AND RESPONSIBILITIES:Develop and maintain a regular weekly/monthly calendar of evening and weekend enrichment activities for residentsRecruit, screen, and coordinate outside volunteers and community partners who lead activities (arts and crafts instructors, faith leaders, yoga instructors, musicians, guest speakers, etc.)Serve as the on-site point of contact for volunteers during scheduled activities, ensuring smooth setup, facilitation, and clean-upFacilitate or co-facilitate activities directly when volunteer coverage is unavailablePromote activities to residents and encourage participation, tailoring outreach to residents' interests and needsMaintain attendance records and basic participation data for activities offeredEnsure all activities comply with facility safety protocols, licensing requirements, and any applicable NC Medicaid or residential program standardsCoordinate necessary supplies, materials, and space setup/breakdown for each activityCommunicate regularly with residential staff and leadership regarding the enrichment calendar, resident engagement, and any volunteer-related needs or concernsConduct basic background/safety checks or coordinate with HR for volunteer vetting, as required by agency policyMaintain a welcoming, respectful, and inclusive environment for residents of varying backgrounds, faiths, and abilitiesPerform other duties as assigned to support resident engagement and quality of lifeWork EnvironmentWork is performed primarily in a 24-hour residential substance use disorder and behavioral health treatment environment. Activities may occur in resident common areas, meeting rooms, outdoor spaces, community locations, faith-based settings, or other approved environments.Regular interaction with residents, volunteers, clinical staff, residential staff, community partners, instructors, and visitors is expected. The position works primarily during evenings and weekends and requires flexibility based on resident programming needs and volunteer availability.DisclaimerThis job description describes the general nature and level of work performed by employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Duties and responsibilities may change based on organizational needs.Minimum QualificationsHigh school diploma required; associate or bachelor’s degree in recreation therapy, human services, social work, or related field preferredExperience in recreational programming, activities coordination, volunteer management, or a related residential/community setting preferredComfortable working with individuals in a residential Substance Use Disorder (SUD) or behavioral health settingStrong organizational and communication skills; ability to coordinate multiple moving parts (volunteers, schedules, resident needs)Ability to work independently during evening/weekend shifts with minimal on-site supervisionValid driver's license may be required if transporting materials or coordinating off-site activitiesMust pass required background checks per agency and NC Medicaid provider standardsPre-Employment RequirementsAll offers of employment are contingent upon successful completion of Hope Haven’s pre-employment screening requirements, which may include background verification and other screening requirements applicable to the position and consistent with applicable law.This position requires availability primarily during evenings and weekends. Some schedule flexibility may be required to accommodate resident needs, volunteer availability, community partners, and special activities.This position may require operating a Hope Haven vehicle or transporting activity materials on an occasional or as-needed basis. When assigned driving duties, the employee must maintain a valid driver’s license and be insurable under Hope Haven’s automobile insurance policy.The employee must complete all required orientation, resident-rights, confidentiality, safety, emergency-response, and position-specific training before independently performing duties requiring such training.WORK SCHEDULEPrimarily evenings and weekends, with schedule flexibility to accommodate volunteer availability and resident needsPHYSICAL REQUIREMENTS:KeyboardingWalking/SittingLifting