Enrichment Program Manager

Procare HR; United States; Remote; USD 95,000 - 110,000; Full time

Benefits offered by this job

Health insurance

401K with match

Paid time off

Dental insurance

Life insurance

Short-term disability

Long-term disability

Vision insurance

Job summary

ProCare HR is seeking an Enrichment Program Manager to drive scalable life enrichment programs and who will be the right hand to the Enrichment Edge leader. You will design, build, measure, and roll out SOPs, tools, data, and training for Coaches and LE teams.

The role requires at least five years in a leadership position, program-building experience, and strong data interpretation skills. This is a fully remote opportunity with 15% travel and a comprehensive benefits package.

Qualifications

• Bachelor's degree in hospitality, business, administration, or adjacent field.
• Experience building programs from the ground up.
• Ability to pivot programs and plans to fit client needs and scalability.
• Minimum of five years in a leadership role leading programs and people.
• Experience interpreting data and turning numbers into actionable recommendations.
• Strong written and in-person communication to influence outcomes.
• Proficient in Microsoft Office; Excel expert.
• Experience with SaaS platforms, adoption, implementation, training, or change management.

Responsibilities

• Lead development, enhancement, and scaling of Enrichment Edge programs into structured, client-ready offerings.
• Create and maintain SOPs, playbooks, training materials, tools, resources for consistent delivery.
• Own program measurement and dashboards; analyze data trends and turn insights into actions.
• Manage onboarding and rollout planning, client adoption tracking, and continuous improvement.
• Partner with leadership to drive strategic initiatives and cross-functional growth opportunities.

Skills

Leadership

Program development

Data interpretation

Effective communication

Excel

SaaS platforms

Education

Bachelor's degree in hospitality, business, administration, or adjacent field

Tools

Microsoft Office Suite

Job description

_Note: This is a fully remote opportunity with 15% travel required._

Join ProCareHR/Go Icon as an Enrichment Program Manager!

At Procare HR, we're on a mission to transform outcomes for care providers through industry-focused HR services, labor strategy and support, talent acquisition, employee engagement and resident and family satisfaction. Our core values drive our culture, emphasizing positivity, curiosity, accountability, gratitude, and growth.

The Enrichment Program Manager is the right hand to the Enrichment Edge leader, executing the design, build, measurement, and rollout of scalable life enrichment programs, including the SOPs, tools, data, and training that Coaches and LE teams rely on. This role also participates in new implementation making sure every client launches with a tailored plan and a clean handoff to Enrichment Edge Coach.

Why Join Us:

• Salary Range is $95,000-$110,000/yr | Credit given for experience
• Great Benefits Available
• Fully Remote Opportunity

What You'll Actually Do:

• Lead the development, enhancement, and scaling of Enrichment Edge programs, transforming strategic priorities into structured, client-ready service offerings.
• Create and maintain SOPs, playbooks, training materials, tools, and resources that support consistent program delivery across teams and clients.
• Own program measurement and reporting by developing dashboards, analyzing data trends, and turning insights into actionable recommendations.
• Manage implementation and onboarding efforts, including rollout planning, client onboarding, adoption tracking, and continuous program improvement.
• Partner closely with leadership to drive strategic initiatives, manage cross-functional projects, identify growth opportunities, and support client success.

What You Bring:

• Bachelor's degree in hospitality, business, administration, or adjacent field
• Experience building programs from the ground-up
• Demonstrates flexibility to pivot programs, designs, and plans as needed to fit client needs and program scalability
• Minimum of five years of experience in a leadership position leading programs and people
• Experience with data interpretation and translating numbers into operational recommendations (not just reporting)
• Effective communication skills, writing and in-person, to influence and drive outcomes
• Proficient in Microsoft Office Suite – expert proficiency in Excel
• Experience with SaaS platforms, technology adoption, implementation, training, or change management

Benefits Available:

• Health insurance with company paid premium for employee only coverage
• FSA and HSA options available
• Company paid dental insurance for employee only coverage
• Company paid life insurance
• Company paid short- and long-term disability insurance
• A 401K plan with company match and safe harbor contribution
• Paid Time Off
• Additional ancillary benefits including Vision, Critical Illness, Voluntary Life/AD&D, and Accident
  Join us in reshaping the future of HR services!

We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws. We are committed to providing an inclusive and accessible recruitment process. If you require accommodations during the interview process, please let us know. Reasonable accommodations will be provided upon request to ensure equal opportunity for all applicants.

Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position's essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position. If you are an applicant from California, please review this notice.

E-Verify Participation
Procare HR participates in E-Verify.
This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.