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DOHC is seeking a detail-oriented coordination specialist to support high-risk urology members. You will interview patients, coordinate with the healthcare team, and assist with referrals to ensure timely access to care.
The role requires a high school diploma and at least 2 years in the medical field, with familiarity in medical terminology and excellent telephone etiquette. This on-site position located in Palm Springs emphasizes professional communication within the DOHC network.
High school diploma or equivalent required.
Minimum 2 years previous experience in the medical field.
Familiarity with medical terminology.
Excellent telephone etiquette, and interpersonal communication skills.
Must be detail oriented and able to continually re-prioritize multiple tasks.
Provides coordination to high-risk Urology members.
Coordinates certain operations including collaboration of health care team.
Facilitates effective communication between patient, their representatives and entire DOHC network.
Assists in obtaining relevant supporting medical documentation and creating, completing, revising and submitting referrals.
Interviews patients and families to identify potential barriers hindering patient care.
Organizes, prioritized and implements daily tasks related to the timely access of member care.
Document and communicate effectively problem, intervention and plan with EMR.
Be an ambassador of DOHC and exhibits professionalism in all daily functions.