Enhanced Service Coordinator

Presbyterian Villages of Michigan; Warren (MI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

PayActiv early wage access

Paid time off

Dental and vision benefits

Ancillary benefit opportunities

Job summary

Presbyterian Villages of Michigan is seeking a Full Time Service Coordinator at The Village of Warren Glenn in Warren, MI. The role focuses on coordinating programs and services to help residents maintain a good quality of life and age in place.

The Service Coordinator will assess needs, connect residents with resources, and manage care plans while collaborating with community organizations to offer affordable and new services. This position supports independent living and resident wellbeing.

Qualifications

• Two+ years of experience in social service delivery with elderly and/or family population preferred.
• Demonstrated knowledge of supportive services and local resources.
• Ability to advocate, organize, problem-solve, and deliver results for residents.

Responsibilities

• Coordinate programs and services to help residents maintain quality of life and age in place.
• Assess resident and family needs and connect to outside resources.
• Coordinate home care services to support independent living and aging in place.
• Engage residents to identify needs and promote involvement in programs.
• Submit reports to HUD to maintain funding for the program.

Skills

Communication skills

Interpersonal skills

Resident software systems

Education

Associate’s degree in social work/psychology/gerontology

Tools

Windows

Microsoft Office Suite

AASC online

Care Guide

RealPage

OneSite

Job description

Presbyterian Villages of Michigan, a senior living community and services faith-based non-profit organization, invites a dynamic individual to join our team as Full Time Service Coordinator at The Village of Warren Glenn, Warren Michigan. In addition to joining an organization with a mission focused on creating new possibilities.

Employees have early access to earned wages daily through PayActiv, generous paid time off, dental, vision, and ancillary benefit opportunities.

Job Summary

• The Service Coordinator assumes responsibility for coordinating programs and services to help residents maintain a good quality of life and age in place.
• Assisting in assessing and identifying resident and family needs and outside resources to meet those needs.
• Areas of assistance may include physical, mental, psychological and/or social as it relates to aging and moving in/moving out.
• Responsible for networking with community organizations and seeking affordable and new services to offer residents.
• Initiates and completes psychosocial assessments, interviewing patients, families and others in order to evaluate current condition and identify current or potential adjustments.
• Provides general case management (and referral services) and maintains complete and updated resident files. Monitor and manage supportive services where necessary.
• Coordinates services for optimal living (i.e., aging in place and wellness philosophies).
• Completes Care Plans/Quarterly Monitoring with residents needing referrals and follows up on all services at and after implementation.
• Submits Semi-Annual Performance Reports to HUD in order to maintain funding for the Service Coordination program at the property.
• Engage all residents to identify areas of need, and make necessary referrals. Organize and promote resident involvement in on and off-site programs.
• Assists in the coordination of home care services to enable independent living and aging in place. Including development of a Resource Directory that include a list of service providers. Continually educates residents (and staff) on a variety of matters including service availability, application procedures, resident rights, health/safety/fitness, issues relating to aging etc.
• Coordinates counseling, occasional visits from a nurse, preventative health screening/wellness and legal advocacy.

Education

• Minimum associate's degree or equivalent in social work, psychology, or gerontology preferred.

Experience

• Two or more years of experience in social service delivery with the elderly and/or family population is a plus.
• Demonstrated working knowledge of supportive services and other resources in the area served by the project.
• Demonstrated ability to advocate, organize, problem-solve, and provide results for the residents served.

Skills/Abilities

• Good communication, comprehension and interpersonal skills.
• Working knowledge of Windows, Microsoft Office Suite, and resident software data systems (AASC online, Care Guide, RealPage, OneSite, or similar related systems, etc.)