Full Time Service Coordinator

Presbyterian Villages of Michigan; Detroit (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Early access to earned wages

Generous paid time off

Dental and vision benefits

Job summary

A senior living community in Detroit seeks a Full Time Service Coordinator to assist residents in maintaining a good quality of life. The role involves coordinating programs, assessing needs, and providing resources to support independent living. Ideal candidates will have an associate's degree in social work, psychology, or gerontology, with experience in social services for the elderly. The position offers an opportunity to make a meaningful impact in residents' lives through dedicated support and community engagement.

Qualifications

• Minimum associate's degree or equivalent in social work, psychology, or gerontology preferred.
• Two or more years of experience in social service delivery with the elderly and/or family population is a plus.
• Demonstrated working knowledge of supportive services and resources in the area served.

Responsibilities

• Coordinate programs and services to help residents maintain quality of life.
• Assist in assessing resident and family needs and available resources.
• Network with community organizations to provide services.
• Complete psychosocial assessments and manage resident files.
• Engage residents to identify needs and promote involvement in programs.
• Coordinate home care services to support independent living.

Skills

Good communication

Comprehension skills

Interpersonal skills

Working knowledge of Microsoft Office

Resident software data systems

Education

Associate's degree or equivalent in social work, psychology, or gerontology

Tools

Windows

Microsoft Office Suite

Resident software data systems (AASC online, Care Guide, RealPage, OneSite)

Job description

Overview

Presbyterian Villages of Michigan, a senior living community and services faith-based non-profit organization, invites a dynamic individual to join our team as Full Time Service Coordinator at Oakman Manor and Harmony Manor, both located in Detroit, MI. The combination of these 2 part time positions equate to a full time role. In addition to joining an organization with a mission focused on creating new possibilities.

Employees have early access to earned wages daily through PayActiv, generous paid time off, dental, vision, and ancillary benefit opportunities.

Job Summary

• The Service Coordinator assumes responsibility for coordinating programs and services to help residents maintain a good quality of life and age in place.
• Assisting in assessing and identifying resident and family needs and outside resources to meet those needs.
• Areas of assistance may include physical, mental, psychological and/or social as it relates to aging and moving in/moving out.
• Responsible for networking with community organizations and seeking affordable and new services to offer residents.
• Initiates and completes psychosocial assessments, interviewing patients, families and others in order to evaluate current condition and identify current or potential adjustments.
• Provides general case management (and referral services) and maintains complete and updated resident files. Monitor and manage supportive services where necessary.
• Coordinates services for optimal living (i.e., aging in place and wellness philosophies).
• Completes Care Plans/Quarterly Monitoring with residents needing referrals and follows up on all services at and after implementation.
• Submits Semi-Annual Performance Reports to HUD in order to maintain funding for the Service Coordination program at the property.
• Engage all residents to identify areas of need, and make necessary referrals. Organize and promote resident involvement in on and off-site programs.
• Assists in the coordination of home care services to enable independent living and aging in place. Including development of a Resource Directory that include a list of service providers. Continually educates residents (and staff) on a variety of matters including service availability, application procedures, resident rights, health/safety/fitness, issues relating to aging etc.
• Coordinates counseling, occasional visits from a nurse, preventative health screening/wellness and legal advocacy.

Education

• Minimum associate's degree or equivalent in social work, psychology, or gerontology preferred.

Experience

• Two or more years of experience in social service delivery with the elderly and/or family population is a plus.
• Demonstrated working knowledge of supportive services and other resources in the area served by the project.
• Demonstrated ability to advocate, organize, problem-solve, and provide results for the residents served.

Skills/Abilities

• Good communication, comprehension and interpersonal skills.
• Working knowledge of Windows, Microsoft Office Suite, and resident software data systems (AASC online, Care Guide, RealPage, OneSite, or similar related systems, etc.)