Enhanced Service Coordinator

Presbyterian Villages of Michigan; Blackman Charter Township (MI); On-site; USD 27,552 - 34,440; Part time

Benefits offered by this job

Generous paid time off

Dental and vision benefits

Early access to wages through PayActiv

Job summary

A nonprofit senior living organization invites a dynamic individual to join as a Part Time Service Coordinator in Blackman Charter Township. Responsibilities include coordinating programs to assist residents in maintaining quality of life, conducting assessments, and managing service referrals. The ideal candidate will have an associate's degree in social work or related fields, along with strong communication and organizational skills. This role supports independent living and enhances community connections.

Qualifications

• Minimum associate's degree or equivalent in social work, psychology, or gerontology preferred.
• Two or more years of experience in social service delivery with the elderly and/or family population is a plus.
• Demonstrated ability to advocate, organize, and problem-solve.

Responsibilities

• Coordinate programs and services to help residents maintain quality of life.
• Assist in assessing and identifying resident and family needs.
• Network with community organizations to seek new services.

Skills

Good communication

Interpersonal skills

Problem-solving

Organizational skills

Education

Associate's degree in social work, psychology, or gerontology

Tools

Microsoft Office Suite

Resident software data systems

Job description

To expedite your interest, please visit www.pvm.org to complete an application (include compensation expectations).

Presbyterian Villages of Michigan, a senior living community and services faith‑based non‑profit organization, invites a dynamic individual to join our team as Part Time Service Coordinator at The Village of Spring Meadows, Jackson, Michigan. In addition to joining an organization with a mission focused on creating new possibilities.

Employees have early access to earned wages daily through PayActiv, generous paid time off, dental, vision, and ancillary benefit opportunities.

Job Summary

• The Service Coordinator assumes responsibility for coordinating programs and services to help residents maintain a good quality of life and age in place.
• Assisting in assessing and identifying resident and family needs and outside resources to meet those needs.
• Areas of assistance may include physical, mental, psychological and/or social as it relates to aging and moving in/moving out.
• Responsible for networking with community organizations and seeking affordable and new services to offer residents.
• Initiates and completes psychosocial assessments, interviewing patients, families and others in order to evaluate current condition and identify current or potential adjustments.
• Provides general case management (and referral services) and maintains complete and updated resident files. Monitor and manage supportive services where necessary.
• Coordinates services for optimal living (i.e., aging in place and wellness philosophies).
• Completes Care Plans/Quarterly Monitoring with residents needing referrals and follows up on all services at and after implementation.
• Submits Semi-Annual Performance Reports to HUD in order to maintain funding for the Service Coordination program at the property.
• Engage all residents to identify areas of need, and make necessary referrals. Organize and promote resident involvement in on and off‑site programs.
• Assists in the coordination of home care services to enable independent living and aging in place. Including development of a Resource Directory that include a list of service providers. Continually educates residents (and staff) on a variety of matters including service availability, application procedures, resident rights, health/safety/fitness, issues relating to aging etc.
• Coordinates counseling, occasional visits from a nurse, preventative health screening/wellness and legal advocacy.

Education

• Minimum associate's degree or equivalent in social work, psychology, or gerontology preferred.

Experience

• Two or more years of experience in social service delivery with the elderly and/or family population is a plus.
• Demonstrated working knowledge of supportive services and other resources in the area served by the project.
• Demonstrated ability to advocate, organize, problem‑solve, and provide results for the residents served.

Skills/Abilities

• Good communication, comprehension and interpersonal skills.
• Working knowledge of Windows, Microsoft Office Suite, and resident software data systems (AASC online, Care Guide, RealPage, OneSite, or similar related systems, etc.)

About the Company

Presbyterian Villages of Michigan (PVM) celebrated its 80th Anniversary in 2025 and has long been recognized as a premier provider of senior living and services. A nonprofit, faith‑based organization and recognized leader in the aging field, PVM has many locations, which include independent living, assisted living, skilled nursing, memory care, and stay and play services, throughout Michigan’s Lower Peninsula. Recognized as an innovative leader, PVM was an early adopter of home and community based services. The organization’s goal has always been to deliver an environment that transforms senior living and services, while enhancing the communities it serves. PVM is also a leader in helping enrich the lives of those who prefer to remain in their own homes through a variety of home and community based services. PVM is a co‑sponsor of two regional Programs of All‑Inclusive Care for the Elderly (PACE), one in Southeast Michigan and the second in Central Michigan. Combined, these programs serve an additional 1,000 individuals through coordinated care resources that address their medical, social, and physical needs. In many senior living locations, service coordinators are available to assist residents with accessing services and planning assistance.