Enhanced Service Coordinator

Presbyterian Villages of Michigan; Warren (MI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Early access to earned wages

Generous paid time off

Dental and vision benefits

Job summary

A leading nonprofit organization in Warren is seeking an Enhanced Service Coordinator to enhance resident services and coordinate care plans. This role involves assessing needs, networking with community services, and maintaining resident files. Candidates should have an associate's degree in social work or related fields and a minimum of two years of experience in social services for the elderly. Competitive benefits include generous paid time off and early access to earned wages.

Qualifications

• Minimum associate's degree or equivalent in social work, psychology, or gerontology preferred.
• Two or more years of experience in social service delivery with the elderly and/or family populations is a plus.
• Demonstrated ability to advocate, organize, problem-solve, and provide results for residents served.

Responsibilities

• Coordinate programs and services to help residents maintain a good quality of life.
• Assess and identify resident and family needs and outside resources.
• Assist in coordinating home care services to enable independent living.

Skills

Good communication skills

Interpersonal skills

Knowledge of Microsoft Office Suite

Education

Associate's degree in social work, psychology, or gerontology

Tools

Windows

Resident software data systems

Job description

Enhanced Service Coordinator

Company: Presbyterian Villages of Michigan

Location: The Village of Warren, Warren, MI

Employment Type: Full-time

Seniority Level: Entry level

Benefits: Early access to earned wages daily through PayActiv, generous paid time off, dental, vision, and ancillary benefit opportunities.

To expedite your interest, please visit www.pvm.org to complete an application (include compensation expectations).

Job Summary

The Service Coordinator assumes responsibility for coordinating programs and services to help residents maintain a good quality of life and age in place. The role includes assessing and identifying resident and family needs; gathering outside resources; networking with community organizations; conducting psychosocial assessments; case management; maintaining resident files; coordinating services and care plans; submitting performance reports to HUD; engaging residents; organizing programs; and coordinating home care services.

Responsibilities

• Coordinate programs and services to help residents maintain a good quality of life and age in place.
• Assess and identify resident and family needs and outside resources.
• Assist with physical, mental, psychological, and social aging needs.
• Network with community organizations and seek affordable and new services.
• Initiate and complete psychosocial assessments, interviewing patients, families, and others.
• Provide general case management and referral services; maintain complete, updated resident files.
• Coordinate services for optimal living (i.e., aging in place and wellness philosophies).
• Complete Care Plans/Quarterly Monitoring with residents needing referrals; follow up on all services at and after implementation.
• Submit semi-annual performance reports to HUD to maintain funding.
• Engage all residents to identify areas of need and make necessary referrals; organize and promote resident involvement in on/off-site programs.
• Assist in coordinating home care services to enable independent living and aging in place; develop a resource directory of service providers; continually educate residents and staff on matters including service availability, application procedures, resident rights, health/safety/fitness, and aging issues.
• Coordinate counseling, occasional nurse visits, preventative health screening/wellness, and legal advocacy.

Education

• Minimum associate's degree or equivalent in social work, psychology, or gerontology preferred.

Experience

• Two or more years of experience in social service delivery with the elderly and/or family populations is a plus.
• Demonstrated knowledge of supportive services and other resources in the area served by the project.
• Demonstrated ability to advocate, organize, problem-solve, and provide results for residents served.

Skills / Abilities

• Good communication, comprehension, and interpersonal skills.
• Working knowledge of Windows, Microsoft Office Suite, and resident software data systems (AASC online, Care Guide, RealPage, OneSite, or similar related systems).

About Presbyterian Villages of Michigan

Presbyterian Villages of Michigan (PVM) will be celebrating its 80th Anniversary in 2025 and has long been recognized as a premier provider of senior living and services. A nonprofit, faith-based organization and recognized leader in the aging field, PVM has many locations throughout Michigan’s Lower Peninsula. PVM is a leader in helping enrich the lives of those who prefer to remain in their own homes through a variety of home and community based services. PVM is also a co-sponsor of two regional Programs of All-Inclusive Care for the Elderly (PACE), serving an additional 1,000 individuals with coordinated care resources that address their medical, social, and physical needs.

To expedite your interest, please visit www.pvm.org to complete an application (include compensation expectations).