Enhanced Navigator - 1115 Waiver Program (Sidney Office)

Catholic Charities of the Diocese of Albany; Town of Sidney (NY); On-site; USD 45,000 - 48,000; Part time

Benefits offered by this job

Health/Dental/Vision/Life Insurance

Retirement planning options

Generous Time Off

Employee Assistance Program

Ongoing training and development

Job summary

Catholic Charities of the Diocese of Albany is looking for an Enhanced Navigator for their 1115 Waiver Program. This role involves supporting individuals in accessing essential services and resources. Responsibilities include maintaining knowledge of available services, data entry in the Unite Us platform, and providing navigation services. Candidates should have a High School diploma, 1-3 years of experience in Human Services, and valid driver's license. The position offers a comprehensive benefits package and a collaborative work environment.

Qualifications

• 1–3 years of experience in Human Services or a related field.
• Valid Driver’s License.
• Proof of current car insurance and registration.

Responsibilities

• Maintain community-based services knowledge and relationships.
• Ensure accurate data entry in the Unite Us platform.
• Provide enhanced navigation/care management services.

Skills

Proficiency with Microsoft Office

Experience using databases

Ability to maintain strict confidentiality

Education

High School Diploma or GED

Job description

Imagine yourself as part of an organization with a profound commitment to making a positive impact. When you choose Catholic Charities, you step into a world of endless opportunities, where your efforts collectively contribute to a brighter community. We consider it a privilege to make a meaningful difference, and we love what we do.

At Catholic Charities hiring decisions are personal. So personal, in fact, that every application is screened by a member of the HR team or a trained hiring manager!

The Enhanced Navigator - 1115 Waiver Program, plays a crucial role in supporting individuals as they navigate available services, helping them access life‑changing resources and empowering them on their journey toward wellness and stability.

Responsibilities

• Maintain up-to-date knowledge of available community-based services and develop relationships with local providers to ensure accurate referrals and warm hand-offs when needed.
• Ensure timely and accurate data entry of all services, interactions, case notes, and outcomes in the Unite Us platform in accordance with 1115 Waiver requirements.
• Participate in all required trainings associated with the 1115 Waiver, including but not limited to: Unite Us platform, trauma‑informed care, culturally and linguistically appropriate services, HIPAA, and compliance.
• Provide enhanced navigation/care management services to households determined eligible, including development of Social Care Plans, assistance with applications, care coordination, referral follow‑up, and comprehensive case documentation in Unite Us.
• Conduct screenings with Medicaid eligible individuals for services under the 1115 Waiver using the approved ACH screening. Ensure all demographic information is accurately collected and member consent is properly documented.

Salary: $22.00 per hour.

Schedule: Monday – Friday 8:30 AM – 4:00 PM (35 hours per week). No subject‑to‑call shifts required.

Qualifications

• Education: High School Diploma or GED.
• Experience: 1–3 years of experience in Human Services or a related field.
• Skills:
  • Proficiency with Microsoft Office (Email).
  • Experience using databases.
  • Ability to maintain strict confidentiality.
• Other requirements:
  • Valid Driver’s License.
  • Proof of current car insurance, registration, and access to a reliable working vehicle.

Benefits

• Health/Dental/Vision/Life Insurance (for benefit‑eligible positions).
• Retirement planning options.
• Generous Time Off: accrue up to 23 days off in first year, based on standard workday.
• Clickhereto view our benefit brochure!
• A collaborative work environment.
• Employee Assistance Program.
• Ongoing training and development.
• Recognition and Awards.
• A collaborative team culture.

Catholic Charities is proud to be an Equal Opportunity Employer, fostering a workplace where every individual can shine their brightest.

Applicants have rights under Federal Employment Law:

Family and Medical Leave Act (FMLA)

Equal Employment Opportunity (EEO) – Know Your Rights

Employee Polygraph Protection Act (EPPA)