Enhanced Navigator - 1115 Waiver Program

Catholic Charities of the Diocese of Albany; Town of Richmondville (NY); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Retirement planning

Generous Time Off

Collaborative environment

Employee Assistance Program

Training & development

Recognition

Job summary

Catholic Charities of the Diocese of Albany is seeking an Enhanced Navigator for the 1115 Waiver Program. The role focuses on connecting people to services, maintaining accurate records, and ensuring compliant data entry in the Unite Us system.

The navigator will participate in trainings, conduct eligibility screenings, and develop care plans to support wellness and stability for eligible households within the community.

Qualifications

• High School Diploma or GED required.
• 1–3 years' experience in Human Services or a related field.
• Proficient in Microsoft Office and Email.
• Ability to maintain strict confidentiality.

Responsibilities

• Maintain up-to-date knowledge of available community-based services and develop relationships with local providers to ensure accurate referrals and warm hand-offs.
• Ensure timely and accurate data entry of all services, interactions, case notes, and outcomes in the Unite Us platform in accordance with 1115 Waiver requirements.
• Participate in trainings associated with the 1115 Waiver, including Unite Us, trauma-informed care, CLAS, HIPAA, and compliance.
• Provide enhanced navigation/care management services to eligible households, including Social Care Plans, assistance with applications, care coordination, referral follow-up, and comprehensive case documentation.
• Conduct Medicaid eligibility screenings for services under the 1115 Waiver using the ACH screening.

Skills

Microsoft Office

Email

Databases

Confidentiality

Education

High School Diploma or GED

Job description

Imagine yourself as part of an organization with a profound commitment to making a positive impact. When you choose Catholic Charities, you step into a world of endless opportunities, where your efforts collectively contribute to a brighter community. We consider it a privilege to make a meaningful difference, and we love what we do.

At Catholic Charities hiring decisions are personal. So personal, in fact, that every application is screened by a member of the HR team or a trained hiring manger!

The Enhanced Navigator - 1115 Waiver Program, plays a crucial role in supporting individuals as they navigate available services, helping them access life-changing resources and empowering them on their journey toward wellness and stability.

In this role you will:

Maintain up-to-date knowledge of available community-based services and develop relationships with local providers to ensure accurate referrals and warm hand-offs when needed.

Ensure timely and accurate data entry of all services, interactions, case notes, and outcomes in the Unite Us platform in accordance with 1115 Waiver requirements.

Participate in all required trainings associated with the 1115 Waiver, including but not limited to: Unite Us platform, trauma-informed care, culturally and linguistically appropriate services, HIPAA, and compliance.

Provide enhanced navigation/care management services to households determined eligible, including development of Social Care Plans, assistance with applications, care coordination, referral follow-up, and comprehensive case documentation in Unite Us.

Conduct screenings with Medicaid eligible individuals for services under the 1115 Waiver using the approved ACH screening. Ensure all demographic information is accurately collected and member consent is properly documented.

• Enhanced Navigator - 1115 Waiver Program Salary: $ 22.00
• Schedule: Monday - Friday 8:00AM - 4:00PM (35 hours per week)
• No subject-to-call shifts required

Qualifications:

• Education:
  • High School Diploma or GED
• Experience:
  • 1-3 years' experience with relevant experience in Human Services or a related field
• Skills:
  • Microsoft Office
    • Email
  • Using databases
  • Ability to maintain strict confidentiality
• Other requirements:
  • Valid Driver's License
  • Proof of current car insurance and registration and access to a reliable, working vehicle

We value work-life balance and offer some stellar benefits:

• For benefit-eligible positions:
  • Health/Dental/Vision/Life Insurance
  • Retirement planning options
  • Generous Time Off (as an eligible employee, you will accrue up to 23 days off in your first year, based on your standard work day)
  • Clickhereto view our benefit brochure!
• A collaborative work environment
• Employee Assistance Program
• Ongoing training and development
• Recognition and Awards
• A collaborative team culture

Catholic Charities is proud to be an Equal Opportunity Employer, fostering a workplace where every individual can shine their brightest.

Applicants have rights under Federal Employment Law:

Family and Medical Leave Act (FMLA)

Equal Employment Opportunity (EEO) Know Your Rights

Employee Polygraph Protection Act (EPPA)