Enhanced Advocate (on-call) - Domestic Abuse and Sexual Assault

Default Brand; Bellevue (NE); On-site; USD 23,000 - 41,000; Part time

Job summary

Heartland Family Service seeks an Enhanced Advocate (on-call) to support survivors of sexual and domestic assault. The role provides crisis intervention, safety planning, and referrals, with on-call shifts in the evenings, weekends, and some holidays.

The position requires on-site presence within 30 minutes of calls, collaboration with program staff, and completion of initial training within two weeks. This is a part-time, on-call opportunity at our Papillion location.

Qualifications

• Knowledge of the Criminal Justice System, Social Work, and Domestic Violence is preferred but not required.
• Ability to work in a fast-paced, collaborative environment and respond to crises.

Responsibilities

• Respond to hospitals or law enforcement to provide crisis intervention and survivor support.
• Maintain availability while on call and be on site within 30 minutes of a call.
• Provide referrals and follow-up on cases as needed.
• Complete initial 8 hours of training within two weeks of hire.
• Attend quarterly meetings and cover major holidays.

Skills

Criminal Justice System knowledge

Social Work knowledge

Domestic Violence awareness

Job description

Enhanced Advocate (on-call) - Domestic Abuse and Sexual Assault

Job Category: Technical & Program Suppo

Requisition Number: ENHAN003529

Part-Time

Locations

Showing 1 location

Papillion, NE, USA

Description

At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace.

Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce, and seeks to build collaborative and supportive working environments and relationships.

If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team oriented environment, then Heartland Family Service is the agency for you.

SUMMARY DESCRIPTION OF WORK

Enhanced Advocates provide crisis intervention, safety planning, referrals, and information about the criminal justice system.

Compensation: $20 per weekday, $30 on weekends, and $17 per hour when responding while on call.

Work Schedule: on-call 5:00 p.m. to 8:00 a.m. evenings, and 8:00 a.m. to 8:00 p.m. on holidays and weekends. Willing to cover at least one weekend per month and two calendar holidays per year.

MINIMUM QUALIFICATIONS

Knowledge of the Criminal Justice System, Social Work, and Domestic Violence, preferred but not necessary.

Essential Duties and Responsibilities

• Respond to hospitals or law enforcement agencies to provide face to face crisis intervention and support to survivors of sexual and domestic assault.
• Maintain availability at all times while on call.
• Must be able to be on site within 30 minutes of a call.
• Demonstrate & maintain total confidentiality at all times, i.e. conversations, files,and cell phone calls.
• Provide appropriate referrals and follow up on cases as needed.
• Complete initial 8 hours of training within two weeks of hire.
• Attend quarterly meetings
• Covertwomajor holidays per calendar year:
  • New Year's Day
  • Easter
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Friday after Thanksgiving
  • Christmas Eve
  • Christmas Day
  • New Year's Eve
• Cooperates and collaborates with program staff, volunteers, visitors to the agency and, the community at large.
• Demonstrates a high degree of crisis intervention skills while working with a diverse clientele.
• Displays a courteous and caring attitude at all times to the clientele, volunteers, agency staff and community at large.
• Is dependent and punctual regarding scheduling.
• Abides by all specific program and agency policy and procedures.
• Develops personal and program related skills through participation in internal and external training opportunities including printed material and media.
• Good communication skills both written and verbal
• Creates, maintains, and shares as appropriate a dynamic self-care plan.
• Strives to make connections between the agency and the larger community whenever possible to contribute to the agency's ongoing fundraising and friend-raising efforts.
• Essential functions of this job to be performed on company physical work site.
• Performs other program duties as assigned.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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