Enhanced Advocate (On-Call) - Domestic Abuse/Sexual Assault

Default Brand; Bellevue (NE); Presencial; USD 23.419 - 41.328; A tiempo parcial

Descripción de la vacante

Heartland Family Service is seeking an Enhanced Advocate (On-Call) to provide crisis intervention and safety planning for survivors of domestic violence and sexual assault. The role requires flexibility to work on-call during evenings and holidays, with on-site readiness within 30 minutes of a call.

Compensation includes on-call and weekend rates consistent with part-time employment. The position emphasizes trauma-informed care, collaboration with program staff, and maintaining confidentiality

Formación

• Knowledge of crisis intervention and safety planning is a plus.
• Experience with domestic violence or sexual assault services is beneficial.
• Strong communication and confidentiality skills.

Responsabilidades

• Respond to hospitals or law enforcement to provide face-to-face crisis intervention and support for survivors.
• Remain accessible while on call and on-site within 30 minutes of a call.
• Attend quarterly meetings and participate in training opportunities.
• Coordinate referrals and follow-up on cases as needed.

Descripción del empleo

Enhanced Advocate (On-Call) - Domestic Abuse/Sexual Assault

Job Category: Technical & Program Suppo

Requisition Number: ENHAN003465

• Posted : July 21, 2026
• Part-Time

Locations

Showing 1 location

Papillion, NE, USA

Description

At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace.

Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma Informed Care also acknowledges the effects ofworking with trauma survivors on our workforce, and seeks to build collaborative and supportive working environments and relationships.

If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team oriented environment, then Heartland Family Service is the agency for you.

SUMMARY DESCRIPTION OF WORK

Enhanced Advocates provide crisis intervention, safety planning, referrals, and information about the criminal justice system.

Compensation: $20 per weekday, $30 per weekends, and $17 per hour when responding while on call.

Work Schedule: on-call 5:00 p.m. to 8:00 a.m. evenings, and 8:00 a.m. to 8:00 p.m. on holidays and weekends. Willing to cover at least one weekend per month and two calendar holidays per year.

MINIMUM QUALIFICATIONS

Knowledge of the Criminal Justice System, Social Work, and Domestic Violence, preferred but not necessary.

Essential Duties and Responsibilities

• Respond to hospitals or law enforcement agencies to provide face to face crisis intervention and support to survivors of sexual and domestic assault.
• Maintain availability at all times while on call.
• Must be able to be on site within 30 minutes of a call.
• Demonstrate & maintain total confidentiality at all times, i.e. conversations, files,and cell phone calls.
• Provide appropriate referrals and follow up on cases as needed.
• Complete initial 8 hours of training within two weeks of hire.
• Attend quarterly meetings
• Covertwomajor holidays per calendar year:
  • New Year's Day
  • Easter
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Friday after Thanksgiving
  • Christmas Eve
  • Christmas Day
  • New Year's Eve
• Cooperates and collaborates with program staff, volunteers, visitors to the agency and, the community at large.
• Demonstrates a high degree of crisis intervention skills while working with a diverse clientele.
• Displays a courteous and caring attitude at all times to the clientele, volunteers, agency staff and community at large.
• Is dependable and punctual regarding scheduling.
• Abides by all specific program and agency policy and procedures.
• Develops personal and program related skills through participation in internal and external training opportunities including printed material and media.
• Good communication skills both written and verbal
• Creates, maintains, and shares as appropriate a dynamic self-care plan.
• Strives to make connections between the agency and the larger community whenever possible to contribute to the agency's ongoing fundraising and friend-raising efforts.
• Essential functions of this job to be performed on company physical work site.
• Performs other program duties as assigned.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.