Victim Advocate

Heartland Family Service; Papillion (NE); On-site; USD 27,000 - 32,000; Full time

Job summary

Heartland Family Service in Papillion, NE seeks entry-level professionals for its trauma-informed program team. The role supports program operations, data collection, and community outreach while providing direct care to clients.

Ideal candidates hold a Bachelor’s in Social Work or related field and have at least two years of direct care experience. Bilingual ability is preferred; drivers license and reliable transportation are required.

Qualifications

• Bachelor’s Degree in Social Work, Human Service, or related field (or working on degree).
• Two years direct care experience in Human Services or equivalent.
• Bi-lingual preferred.

Responsibilities

• Available for emergency situations during work hours.
• Assist Program Director with compiling monthly program statistical data.
• Assist with training and presentations conducted in the community.
• Attend required and appropriate staff and community meetings.
• Provide criminal justice outreach and advocacy to community members and shelter clients when necessary.
• Provide case management and crisis intervention for domestic violence/sexual assault survivors.
• May assist with facilitation of groups.
• Demonstrate a high degree of crisis intervention skills while working with a caseload of a wide range of difficulty.
• Display a courteous and caring attitude at all times to the clientele, volunteers, and visitors of the Agency.
• Cooperates and collaborates with program area staff, volunteers, and other Agency staff.
• Dependable and punctual regarding scheduling and attendance.
• Abide by all specific program and Agency procedures, policies, and requirements.
• Develop personal and program related skills through participation in internal and external training opportunities including printed material and audio and/or visual media.
• Create, maintain and share as appropriate a dynamic self-care plan.
• Strive to make connections between the agency and the larger community whenever possible in order to contribute to the agency’s ongoing fundraising and friend-raising efforts.
• Essential functions of this job are to be performed on company physical work site.
• Perform other program related duties as assigned.

Job description

At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrate diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace.

Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce and seeks to build collaborative and supportive working environments and relationships.

If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team-oriented environment, then Heartland Family Service is the agency for you.

SUMMARY DESCRIPTION OF WORK

Entry-level professional positions begin at this level. Education requirements are very specific. Decision-making skills and problem-solving capabilities are critical.

Compensation: between $19.74 and $23.54 per hour (wage is determined by total years of relevant experience)
Work Schedule: 37.5 hours per week, Monday through Friday, 8:30 a.m. to 5:00 p.m. (hours may vary)

MINIMUM QUALIFICATIONS

• Bachelor’s Degree in Social Work, Human Service, or related field, or working on degree
• Two years direct care experience in Human Services or equivalent
• Group Facilitation Skills preferred
• Bi-lingual preferred
• Valid drivers license/acceptable driving record

Essential Duties and Responsibilities

• Available for emergency situations during work hours.
• Assist Program Director with compiling monthly program statistical data.
• Assist with training and presentations conducted in the community.
• Attend required and appropriate staff and community meetings.
• Provide criminal justice outreach and advocacy to community members and shelter clients when necessary.
• Provide case management and crisis intervention for domestic violence/sexual assault survivors.
• May assist with facilitation of groups.
• Demonstrate a high degree of crisis intervention skills while working with a caseload of a wide range of difficulty.
• Display a courteous and caring attitude at all times to the clientele, volunteers, and visitors of the Agency.
• Cooperates and collaborates with program area staff, volunteers, and other Agency staff.
• Dependable and punctual regarding scheduling and attendance.
• Abide by all specific program and Agency procedures, policies, and requirements.
• Develop personal and program related skills through participation in internal and external training opportunities including printed material and audio and/or visual media.
• Create, maintain and share as appropriate a dynamic self-care plan.
• Strive to make connections between the agency and the larger community whenever possible in order to contribute to the agency’s ongoing fundraising and friend-raising efforts.
• Essential functions of this job are to be performed on company physical work site.
• Perform other program related duties as assigned.