Enhance Community Health Worker

pathways; Orange (CA); Hybrid; USD 48,000 - 52,000; Full time

Benefits offered by this job

Paid vacation days

Separate sick leave

Paid holidays

Medical, dental, and vision insurance

DailyPay

Training and growth opportunities

401(k)

Employee Assistance Program (EAP)

Pet insurance

Perks @ Clarvida – national discounts

Mileage reimbursement

Job summary

Clarvida is seeking an Enhanced Community Health Worker (ECHW) in California to provide culturally responsive, community-based support for individuals with behavioral health needs enrolled in SMHS/DMC programs. You will connect clients with resources, promote engagement, and advocate within care teams.

The role blends field and office work, requires lived experience and a CHW certificate (or equivalent), strong communication, and ability to navigate complex systems.

Qualifications

• Demonstrated lived experience reflective of the populations served in behavioral health.
• Completion of a Community Health Worker certificate program or equivalent.
• Strong communication and relationship-building skills.
• Knowledge of community resources and service systems.
• Ability to work with diverse, high-acuity populations.
• Understanding of trauma-informed, culturally responsive, person-centered care.
• Basic computer skills and ability to use EHR systems.
• Valid driver’s license and reliable transportation if field work is required.

Responsibilities

• Conduct outreach and engagement with individuals facing behavioral health challenges.
• Build trust using culturally responsive, trauma-informed approaches.
• Support re-engagement and navigation across services and systems.
• Provide education on mental health, wellness, and healthy lifestyles.
• Assist with scheduling, referrals, transportation, and follow-up tasks.
• Document services and outcomes in the electronic health record per requirements.
• Collaborate with clinicians and care teams to coordinate care.
• Participate in team meetings and care coordination activities.
• Perform additional duties as assigned.

Skills

Lived experience

Communication skills

Engagement skills

Relationship-building

Trauma-informed approach

Cultural responsiveness

Basic computer skills

EHR system use

Care navigation

Group facilitation

Education

Community Health Worker certificate

Tools

Electronic Health Records (EHR)

Job description

Job Title: Enhanced Community Health Worker (ECHW) Location: Orange, California Employment Type: Full-time Salary: $24.00 an hour Date Posted: 9/15/2026

About the Role

The Enhanced Community Health Worker (ECHW) provides culturally responsive, community-based support to individuals with significant mental health and substance use needs enrolled in Specialty Mental Health Services (SMHS) and/or Drug Medi-Cal (DMC/DMC-ODS) programs. As part of California’s BH-CONNECT initiative, this role helps individuals overcome barriers to care, navigate complex systems, access community resources, and remain engaged in treatment and supportive services. The ECHW serves as a trusted connector between clients, providers, families, and community resources while promoting stability, wellness, and improved health outcomes.

Responsibilities

• Conduct outreach and engagement activities with individuals experiencing behavioral health challenges and complex social needs
• Build trusting relationships using culturally responsive, trauma-informed, and strengths-based approaches
• Support re-engagement efforts for individuals who have disconnected from services or are at risk of disengagement
• Provide education on mental health, substance use, wellness, and healthy lifestyle practices
• Assist individuals with self-management skills, goal setting, and health-related behavior changes
• Reinforce treatment plans and provider recommendations as directed by the treatment team
• Support clients in navigating healthcare, behavioral health, and social service systems
• Assist with appointment scheduling, transportation coordination, referrals, and follow-up activities
• Connect clients to housing, food assistance, benefits, employment resources, transportation, and other community services
• Identify and address barriers impacting access to care and community supports
• Conduct screenings and informal assessments to identify needs, strengths, and service gaps
• Advocate for clients and support access to appropriate services and resources
• Document services, interventions, and outcomes in the electronic health record according to Medi-Cal and organizational requirements
• Collaborate with clinicians, case managers, peer support specialists, medical providers, and other team members to coordinate care
• Participate in team meetings, case consultations, and care coordination activities
• Perform additional duties as assigned

Required Qualifications

• Demonstrated lived experience reflective of the populations served, including behavioral health, homelessness, justice involvement, recovery, or similar experiences
• Completion of a Community Health Worker certificate program or equivalent experience aligned with Community Health Worker competencies
• Strong communication, engagement, and relationship-building skills
• Knowledge of community-based resources and service systems
• Ability to work effectively with high-acuity and diverse populations
• Understanding of trauma-informed, culturally responsive, and person-centered care practices
• Basic computer skills and ability to utilize electronic health record systems
• Valid driver's license, reliable transportation, and active automobile insurance if field-based travel is required
• Ability to complete required continuing education and training requirements

Preferred Qualifications

• One year or more of experience in community outreach, care coordination, case management, peer support, or behavioral health services
• Bilingual Spanish preferred
• Experience working in Full Service Partnership (FSP), ACT, crisis, or community-based behavioral health programs
• Knowledge of Medi-Cal, Specialty Mental Health Services, DMC/DMC-ODS, or county behavioral health systems
• Experience working with older adults, high utilizers of healthcare services, or individuals with complex behavioral health needs

Compensation & Benefits

• Full-time Employees:
  • Paid vacation days (increase with tenure)
  • Separate sick leave that rolls over annually
  • Paid holidays
  • Medical, dental, and vision insurance options
  • DailyPay – access your earnings without waiting for payday
  • Training, development, and career growth opportunities
• All Employees:
  • 401(k)
  • Employee Assistance Program (EAP)
  • Pet insurance
  • Perks @ Clarvida – national discounts on shopping, travel, Verizon, and entertainment
  • Mileage reimbursement

(Benefits may vary by state or county)

Work Location

California – Community-based and field-based services, with office and telehealth support as applicable Local travel may be required to support client engagement and community resource linkage

Employment Type

Full-time

About Clarvida

Clarvida is a leader in behavioral health care, providing community-based mental health and human services. The organization is committed to delivering innovative care while fostering a supportive and growth-oriented environment for employees.

Learn more: http://www.clarvida.com/mission-vision-and-values/ See other opportunities: https://www.clarvida.com/working-at-clarvida

Equal Opportunity Employer

Clarvida is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic.

Keywords

Enhanced Community Health Worker, ECHW, Community Health Worker, BH-CONNECT, Care Navigation, Community Outreach, Behavioral Health, Specialty Mental Health Services, Medi-Cal, Social Determinants of Health, Case Management, Community Support Services, Clarvida Careers