Community Health Worker

LSMA Management, Inc.; San Bernardino (CA); On-site; USD 36,000 - 40,000; Full time

Job summary

LSMA Management, Inc. is seeking a Community Health Worker to support Enhanced Care Management (ECM) members by improving access to care, promoting whole-person health, and addressing social and behavioral barriers.

This field-based role conducts outreach, engagement, and coordination with CB-CME, providers, and care teams. The ideal candidate has a high school diploma or equivalent, CHW certification (preferred), and 2+ years in community health or related fields.

Qualifications

• Minimum education requirement: high school diploma or equivalent.
• Preferred CHW certification.
• At least 2 years in community health/outreach or related field, or ability to obtain CHW certification.

Responsibilities

• Conduct outreach, engagement, and care coordination activities.
• Work closely with CB-CME, providers, and care teams to improve health outcomes.
• Promote whole-person health and address social/behavioral barriers.
• Field-based role requiring travel between locations.

Skills

Interpersonal skills

Verbal & written communication

Conflict resolution

Cultural competency

Bilingual English/Spanish

Independent worker

Team-based collaboration

Knowledge of community resources

Education

High school diploma or equivalent

CHW certification (preferred)

Job description

Description

JOB SUMMARY

The Community Health Worker (CHW) supports Enhanced Care Management (ECM) members by improving access to care, promoting whole-person health, and addressing social and behavioral barriers. This field-based role conducts outreach, engagement, and care coordination activities, working closely with the Community-Based Care Management Entity (CB-CME), providers, and interdisciplinary care teams to improve health outcomes.

Requirements

MINIMUM & PREFERRED QUALIFICATIONS

Education/Training

Minimum: High school diploma or equivalent

Preferred: Community Health Worker (CHW) certification

Experience

Minimum: 2+ years of community health, outreach, or related experience, or ability to obtain CHW certification

Preferred: Experience working with underserved populations or within healthcare/community-based programs

Any combination of educational and work experience that would be equivalent to the stated minimum requirements would qualify for consideration of this position.

Certification(s)

Maintains a valid California Driver’s License and current automobile insurance when using a personal vehicle for Company business

CHW Certification (preferred or willingness to obtain)

Skills, Knowledge & Abilities

• Strong interpersonal and relationship-building skills
• Effective verbal and written communication skills
• Conflict resolution and problem-solving abilities
• Knowledge of community resources and healthcare systems
• Ability to engage diverse populations in various settings (home, clinic, phone)
• Cultural competency and sensitivity to behavioral health conditions
• Ability to work independently and exercise sound judgment
• Team-oriented with collaborative working style
• Bilingual (English/Spanish) preferred
• Commitment to equity, reducing bias, and improving health outcomes

Physical, Mental & Environmental Requirements

The physical, mental, and environmental demands described here are representative of those required to successfully perform the essential functions of this job. Primarily field-based role requiring regular travel between Company locations and other business sites as required; including standing, walking, and driving. Involves interacting with members across home, clinic, and community settings, using standard technology, and managing multiple tasks independently in a dynamic environment.

PAY RANGE

$26.00 - $29.00 / hourly