English Language Training Manager & Cross-Cultural Coach

上海微创软件股份有限公司; United States; In loco; USD 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

上海微创软件股份有限公司 is hiring a Language Training manager/specialist in China. The role focuses on coaching engineers in English, delivering cross-cultural workshops, and monitoring language and intercultural skills across communications.

You will also conduct English interviews for new hires and provide proofreading support for FAQs and templates. You will collaborate with the LanSpec team and report to the on-site client manager, contributing to staff development and inter-team communication within a

Competenze

• Coaching staff to improve English and intercultural skills.
• Deliver and design soft-skills workshops for staff.
• Monitor and plan coaching based on performance data.

Mansioni

• 1:1 Coaching: identify staff for coaching and assess English level; prepare sessions.
• Workshops: deliver and prepare soft-skills and cross-cultural communication workshops.
• Quality Monitoring: track English and intercultural skills for calls, emails and chat; devise coaching plans.
• Other: conduct English interview assessments for new hires; proofreading for FAQs, emails, templates; collaborate with LanSpec team; report to on-site client manager.

Conoscenze

Coaching

Workshops

Quality Monitoring

Intercultural communication

English level assessment

Proofreading

Interview assessments

Descrizione del lavoro

上海微创软件股份有限公司 is hiring a Language Training manager/specialist in China. The role focuses on coaching engineers in English, delivering cross-cultural workshops, and monitoring language and intercultural skills across communications.

You will also conduct English interviews for new hires and provide proofreading support for FAQs and templates. You will collaborate with the LanSpec team and report to the on-site client manager, contributing to staff development and inter-team communication within a