Engineering Technician (Nights)

Assurant, Inc.; Irving (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Assurant, Inc. is seeking an Engineering Technician to develop processes, tests, and documentation to support production repair functions. This role requires attention to detail and proficiency in analog, digital and RF disciplines.

The on-site role is in our Irving, TX facility with a schedule of Monday - Thursday, 5:30PM – 4AM. You will work from complex schematics, use lab equipment, coordinate with OEMs, and drive process improvements while supporting senior technicians.

Qualifications

• Associates degree in Electronics Engineering or equivalent trade school certification.
• 3+ years of related tech and customer service experience.

Responsibilities

• Work from complex schematics, layouts, and diagrams.
• Utilize multimeters, oscilloscopes, RF signal generators, spectrum analyzers, power meters, and communication test sets.
• Coordinate with OEM and materials associates to source required components.
• Evaluate new phones, qualify components, support equipment maintenance, etc.
• Evaluate new model to create repair documentation including assembly / disassembly, functional, troubleshoot, etc. documentation.
• Interface with OEM to remedy component availability issues.
• Interpret ISB’s, CSB’s, and FSB’s and determine relevance to daily responsibilities.
• Actively identify & pursue process improvement initiatives.
• Identify and report process deficiencies and potential improvements to the department Supervisor.
• Support level 3 technicians with documentation, tooling, training, etc.
• Support Automation, conveyors, and sortation equipment.
• Perform root cause failure analysis on field failures and repair process failures.

Skills

Attention to detail

Analytical thinking

Communication skills

Problem solving

Reading schematics

Education

Associate degree in Electronics Engineering or equivalent

Trade school certification

Tools

Multimeters

Oscilloscopes

RF signal generators

Spectrum analyzers

Power meters

Communication test sets

AutoCAD

SolidWorks

Soldering (SMT)

Job description

Under supervision of the Engineering Manager, the Engineering Technician will develop processes, tests, and documentation required to support all production repair functions. Attention to detail and proficiency in analog, digital and RF disciplines is required. Has the ability to recognize deviations from company practices and standards and takes appropriate action. Applies job skills and company policies to solve complex problems. Provides input to company and general practices and standards. Solves complex line/ process problems through high degree of initiative.

This is an onsite role in our Irving TX facility with a schedule of Monday - Thursday, 5:30PM – 4AM.

What will be my duties and responsibilities in this job?

• Work from complex schematics, layouts, and diagrams
• Utilize multimeters, oscilloscopes, RF signal generators, spectrum analyzers, power meters, and communication test sets
• Coordinate with OEM and materials associates to source required components
• Evaluate new phones, qualify components, support equipment maintenance, etc.
• Evaluate new model to create repair documentation including assembly / disassembly, functional, troubleshoot, etc. documentation.
• Interface with OEM to remedy component availability issues
• Interpret ISB’s, CSB’s, and FSB’s and determine relevance to daily responsibilities
• Actively identify & pursue process improvement initiatives
• Identify and report process deficiencies and potential improvements to the department Supervisor
• Support level 3 technicians with documentation, tooling, training, etc.
• Support Automation, conveyors, and sortation equipment
• Perform root cause failure analysis on field failures and repair process failures

What are the requirements needed for this position?

• Associates degree in Electronics Engineering or equivalent trade school Certification.
• 3+ years of related tech and customer service experience

What other skills/experience would be helpful to have?

• Wireless manufacturer (OEM) repair certification preferred
• Experience in process development and implementation
• Knowledge of Autocad and Soildworks is a plus
• 3D printing experience is a plus
• Ability to read and comprehend moderately complex instructions
• Ability to effectively present information in one-on-one and small group situations to other employees, leads and supervisor of the organization
• Ability to deal with problems involving a few concrete variables in standardized situations where only limited oral instructions are available
• Can perform analysis/ work using some independent judgment. Decisions may affect the team
• Ability to use positive interpersonal skills to handle customer problems
• Must possess oral and written communication skills and attention to detail
• Ability to work scheduled hours required plus overtime as dictated by company
• Experience with Microsoft Office (Word & Excel) for purpose of production documentation creation
• Computer skills including Microsoft Office with procedure / documentation writing background.
• Awareness of new technologies/techniques
• Communication and problem-solving skills
• Basic arithmetic skills
• Proven knowledge of CDMA/ GSM / LTE/ RF communications tester use
• Soldering skills including surface mount rework, shield, and connector replacement experience
• Comprehensive knowledge of the wireless data
• Knowledge and skills to complete a wide range of tasks

What are the working conditions and physical requirements of this job?

• Ability, visual acuity and manual aptitude to recognize and accurately repair/install components according to product specification
• Position requires incumbents to regularly sit at their workstation and use hands to disassemble, assemble, operate, and repair equipment
• Occasional bending, lifting up to 25 pounds
• Specific vision abilities required by this job include close vision and the ability to adjust focus
• Must be able to speak and hear
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions