Engineering Technician I

Westgateresorts; Orlando (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health Benefits

Paid Time Off

401(k) with company match

Daily Pay

Tuition Assistance

Flexible Spending Accounts

Scholarship program

Pet Insurance

Job summary

Westgate Resorts in Orlando, FL is seeking an Engineering Technician I to support daily resort operations by performing preventive maintenance, responding to guest service requests, and completing basic repairs that keep the property safe, functional, and guest-ready.

You will fix plumbing, electrical, painting, and in-room equipment while documenting work orders in HotSOS and communicating professionally with guests and team members.

Qualifications

• High school diploma or equivalent.
• 0-1 year maintenance, facilities, or trades experience in a resort, hotel, commercial, or similar environment preferred.
• Basic knowledge of plumbing, electrical, carpentry, or general maintenance.
• Strong communication, customer service, and problem-solving skills.
• Self-motivated, dependable, and detail-oriented with the ability to work independently and as part of a team.
• Valid driver's license.

Responsibilities

• Complete preventive maintenance, work orders, guest calls, and engineering projects as assigned.
• Perform basic repairs including painting, caulking, drywall, and wall repairs.
• Troubleshoot and complete basic plumbing repairs, including sinks, faucets, toilets, showers, bathtubs, and drain clogs.
• Perform basic electrical tasks such as resetting breakers and GFCIs, replacing light bulbs, and testing voltage.
• Install, replace, and troubleshoot TVs, remote controls, appliances, and other in-room equipment.
• Safely operate hand tools, power tools, ladders, lifts, and other maintenance equipment.
• Utilize HotSOS and other maintenance systems to complete work orders and document repairs.
• Maintain a safe, clean work environment while identifying and reporting potential hazards.
• Communicate professionally with guests and team members to resolve maintenance concerns.
• Perform other duties as assigned to support resort operations.

Skills

Communication

Customer service

Problem-solving

Teamwork

Education

High school diploma or equivalent

Tools

Hand tools

Power tools

Job description

A well-maintained resort doesn't happen by chance. As an Engineering Technician I , you will support daily resort operations by performing preventive maintenance, responding to guest service requests, and completing basic repairs that help keep the property safe, functional, and guest-ready.

In this role, you demonstrate Westgate's core values of Passion, Integrity, and Work Ethic in every interaction.

What You'll Do as an Engineering Technician I:

• Complete preventive maintenance, work orders, guest calls, and engineering projects as assigned.
• Perform basic repairs including painting, caulking, drywall, and wall repairs.
• Troubleshoot and complete basic plumbing repairs, including sinks, faucets, toilets, showers, bathtubs, and drain clogs.
• Perform basic electrical tasks such as resetting breakers and GFCIs, replacing light bulbs, and testing voltage.
• Install, replace, and troubleshoot TVs, remote controls, appliances, and other in-room equipment.
• Safely operate hand tools, power tools, ladders, lifts, and other maintenance equipment.
• Utilize HotSOS and other maintenance systems to complete work orders and document repairs.
• Maintain a safe, clean work environment while identifying and reporting potential hazards.
• Communicate professionally with guests and team members to resolve maintenance concerns.
• Perform other duties as assigned to support resort operations.

What You Will Bring as an Engineering Technician I:

• High school diploma or equivalent required.
• 0-1 year of maintenance, facilities, or trades experience in a resort, hotel, commercial, or similar environment preferred.
• Basic knowledge of plumbing, electrical, carpentry, or general maintenance.
• Strong communication, customer service, and problem-solving skills.
• Self-motivated, dependable, and detail-oriented with the ability to work independently and as part of a team.
• Valid driver's license required.

Requirements:

• Ability to regularly lift, push, pull, and move up to 50 pounds.
• Ability to work indoors and outdoors in varying weather conditions and safely use ladders and maintenance equipment.
• Must be available to work weekends, holidays, and flexible schedules as needed.
• Required to pass a background check, drug test, and provide proof of eligibility to work in the United States.
• Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for employment.
• Must uphold Westgate Resorts' standards of professionalism, integrity, safety, and guest service.

Why Westgate?

• Comprehensive Health Benefits - Medical, Dental, and Vision Coverage
• Paid Time Off - Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay - Access Your Earnings When You Need Them
• Family-Focused Benefits - Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) - Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program - Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship - Up to $40,000 for Team Members' Dependents After 1 Year of Service
• Career Growth and Advancement Opportunities
• Community Involvement - Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [e-mail] with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.