Projects II

Westgateresorts; Gatlinburg (TN); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k)

Job summary

Westgate Resorts is seeking a skilled Projects II maintenance professional in Gatlinburg, TN to execute advanced, project-driven tasks across multiple trades. You will lead maintenance projects, handle guest requests, and perform preventative maintenance with minimal supervision to keep resort operations running smoothly.

This role requires at least 3 years of hands-on trade experience in a resort or commercial setting, strong communication, and the ability to safely use a variety of hand and

Qualifications

• Minimum of 3 years of hands-on trade & maintenance experience in a resort or commercial environment.
• Must be detail-oriented with effective communication and interpersonal skills.
• Ability to safely use hand tools and electrical & battery powered tools.

Responsibilities

• Lead engineering projects, guest calls, blitzes and preventative maintenance as instructed by resort leadership.
• Install and repair interior & exterior walls, coverings and ceilings including framing, painting, and caulking.
• HVAC preventive maintenance and troubleshooting.
• Experience in performing plumbing troubleshooting, repairs and replacement of fixtures and piping.
• Experience in troubleshooting, replacing, and repairing electrical components such as circuits and disconnects.

Skills

Maintenance expertise

Project leadership

HVAC knowledge

Plumbing skills

Electrical knowledge

Carpentry & painting

Tools proficiency

Communication skills

Safety awareness

Tools

Electrical testing tools

Plumbing tools

Tile & flooring tools

Job description

Supports resort operations by executing advanced project-driven maintenance tasks across multiple trade disciplines. This role requires increased technical acumen to independently perform complex maintenance and renovation projects, complete preventive maintenance, and manage work orders with minimal supervision

As Projects II, you will:

• Lead engineering projects, guest calls, blitzes and preventative maintenance as instructed by resort leadership
• Install and repairs interior & exterior walls, coverings and ceilings including framing, painting, and caulking
• Install and replace tile & grout, vinyl and carpet as applicable
• Experience in performing plumbing troubleshooting, repairs and replacement of fixtures and piping
• Experience in troubleshooting, replacing, and repairing electrical components such as circuits and disconnects
• Experienced in installing, troubleshooting and repairing household appliances and fixtures
• Experienced in HVAC systems with ability to install and perform preventive maintenance & troubleshooting
• Actively participate in procurement and inventory process to ensure materials and tools are on‑site for work
• Communicate professionally through radios, phones, emails, and verbal communications
• Perform custodial and maintenance duties, as required by resort leadership
• Recognize and identify potential safety or security hazards in the property
• Communicate and interpret guest needs by positively interacting towards resolutions
• Must comply with all CFI/Westgate Resorts policies and procedures
• Must represent Westgate Resorts in a professional manner through appearance, dress, and professional behavior
• Other duties as assigned by resort operations leadership

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

Minimum of 3 years of hands‑on trade & maintenance experience in a resort or commercial environment

Must be detail‑oriented with effective communication and interpersonal skills

Ability to safely use hand tools, electrical & battery powered tools required by the job

Ability to work using ladders, scaffolds, lifts utilizing appropriate PPE

Must be at least 18 years old and have a valid driver’s license to drive company golf carts

Must be able to lift 50lbs and work in outdoor weather conditions

Required to pass a background check, drug test, and prove eligibility to work in the United States

Why Westgate?

• Comprehensive Health Benefits - Medical, Dental, and Vision Coverage
• Paid Time Off - Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay - Access Your Earnings When You Need Them
• Family-Focused Benefits - Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) - Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program - Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship - Up to $40,000 for Team Members’ Dependents After 1 Year of Service
• Career Growth and Advancement Opportunities
• Community Involvement - Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law.

If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [e-mail] with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.