Engineering Technician: Data & Utilities Specialist

City of Durham; Durham (NC); On-site; USD 53,000 - 55,000; Full time

Job summary

The City of Durham is hiring in Planning & Development to support land-use and infrastructure projects. You will handle data mining and entry, respond to inquiries, and maintain multiple databases and logs, including paralegal and property research.

Key duties include invoicing and reconciling utility fees, creating billing accounts, and generating work orders for utility connections, while assisting senior staff on special projects. A fast-paced environment awaits.

Qualifications

• High School Diploma or equivalent.
• Three years engineering support experience in the area of assignment.
• Proficiency with data entry and record keeping.

Responsibilities

• Data mining and data entry for projects and records.
• Respond to internal and external inquiries via phone, email, or in person.
• Update and maintain multiple databases, records, and logs.
• Provide paralegal and property research support to senior staff.
• Generate work orders for installation of utility connections and services.
• Invoicing, collecting, processing, and daily reconciliation of various utility connection and development fees.
• Generate new utility billing accounts with billing codes and property details.

Skills

Excellent communication

Analytical thinking

Attention to detail

Education

High School Diploma or equivalent

Tools

MUNIS

Access databases

ArcGIS

Excel

Microsoft Office

Job description

The City of Durham is hiring in Planning & Development to support land-use and infrastructure projects. You will handle data mining and entry, respond to inquiries, and maintain multiple databases and logs, including paralegal and property research.

Key duties include invoicing and reconciling utility fees, creating billing accounts, and generating work orders for utility connections, while assisting senior staff on special projects. A fast-paced environment awaits.