Engineering Support Technician - In House

OUTFRONT Media, LLC; Spokane Valley (WA); On-site; USD 28,000 - 39,000; Full time

Job summary

OUTFRONT Media is seeking a technical support-focused candidate to maintain and support its digital billboard network. The role involves part cleaning, testing, packaging, shipping equipment to field locations, and assisting with installation and ongoing system maintenance across office, warehouse, and field environments.

Ideal applicants will have 1–2 years of experience, basic networking knowledge, and strong communication skills, with proficiency in MS Office and AutoCAD being a plus.

Qualifications

• 1–2 years of relevant experience preferred.
• Technical or related education preferred.
• Strong computer skills (Word, Excel, Outlook, Teams, PowerPoint).
• Basic networking knowledge required.
• AutoCAD experience a plus.
• Strong verbal and written communication skills.
• Detail-oriented with strong problem-solving ability.
• Ability to follow complex instructions with minimal supervision.

Responsibilities

• Provide technical support (phone) for digital billboard systems
• Clean, test, and prepare parts for redistribution
• Help package and ship equipment to field locations and other markets
• Assist during the installation and maintenance of digital displays
• Perform basic network troubleshooting and system support
• Support system buildout, testing, and documentation
• Create and maintain technical documentation and drawings (as needed)
• Follow all safety protocols and procedures
• Maintain a clean and organized work environment
• Support special projects and other duties as assigned

Skills

Computer skills

Networking basics

AutoCAD

Communication skills

Education

Technical education

Tools

MS Office

AutoCAD

Job description

About OUTFRONT

About OUTFRONT OUTFRONT is one of America’s leading IRL media companies, built to do more than be seen. We create breakthrough real-world experiences that engage, influence, and drive impact. Through creative excellence, high-impact environments, and intelligent audience data, we help brands move people, show up with relevance, and make a lasting impression. Our media lives where life happens, embedded in the culture and landscape of cities and the flow of everyday movement. It’s trusted, unavoidable, and part of the cultural fabric, creating meaningful connections between brands and the audiences they serve. We’re redefining out of home by bringing intelligence, flexibility, and digital innovation to scale, turning physical presence into measurable impact and real-world influence. We are committed to creating a diverse and inclusive work environment that promotes the growth of our people. Come join our industry-leading team!

General Purpose of Position

Support the daily operation of the digital billboard network, ensure assets function consistently and reliably, provide technical support, equipment handling, and installation support. Additionally, help support shipping, receiving, and inventory tracking of parts and equipment.

Responsibilities

• Provide technical support (phone) for digital billboard systems
• Clean, test, and prepare parts for redistribution
• Help package and ship equipment to field locations and other markets
• Assist during the installation and maintenance of digital displays
• Perform basic network troubleshooting and system support
• Support system buildout, testing, and documentation
• Create and maintain technical documentation and drawings (as needed)
• Follow all safety protocols and procedures
• Maintain a clean and organized work environment
• Support special projects and other duties as assigned

Essential OUTFRONT Employee Behaviors

Support and exhibit behavior consistent with the sales and service philosophy of OUTFRONT Media Act with diplomacy as a representative of the OUTFRONT Media and maintain confidentiality as needed. Collaborate with other OUTFRONT team members Be self-motivated to be responsive and complete projects as directed Prioritize current needs on a daily, weekly, and long-term basis, communicating and revising as needed Willingness to work in a dynamic, matrix organization, have a solution-oriented mindset Positive and proactive approach to the role, team, and company and be committed to championing innovation and excellence. Distinctive people skills with a proven track record of collaboration, influencing, driving change, and stakeholder engagement; Gives and welcomes feedback.

• Must be professional in appearance and manner, be multi-task oriented and be able to communicate clearly, comprehensively with complete personal and professional integrity. Excellent organizational skills including attention to detail and multi-tasking skills for prioritization. Ability to adapt and grow in a competitive environment and work well in a team Understands the importance of working with people from diverse backgrounds.

Education, Training and Skills Required

• 1–2 years of relevant experience preferred
• Technical or related education preferred
• Strong computer skills (Word, Excel, Outlook, Teams, PowerPoint)
• Basic networking knowledge required
• AutoCAD experience a plus
• Strong verbal and written communication skills
• Detail-oriented with strong problem-solving ability
• Ability to follow complex instructions with minimal supervision

Requirements

• Valid driver’s license and clean driving record
• Ability to pass background check

Physical Demands

While performing the duties of this job, the employee is regularly required to sit; use of hands and fingers to handle and feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit, stand, and walk. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Lift and carry up to 50 lbs. Handle multiple tasks with frequent interruptions.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Typical job site for this position is a mix of office, warehouse and field environments. Occasionally remote and outdoor work locations.

Equal Opportunity Statement

OUTFRONT Media Is An Equal Opportunity Employer All applicants shall receive equal consideration without regard to race, color, religion, gender, marital status, gender identity or expression, sexual orientation, national origin, age, veteran status or disability.

Company Culture and Achievements

We are proud to be named on Newsweek’s list of America’s Most Responsible Companies 2021 and to be a certified Great Place To Work. We provide a platform that connect brands to their target audiences, as they live their lives. We are famous for the unrivaled impact and creativity of our medium. We champion the power of the largest canvases across North America to grow advertisers’ businesses through driving engagement, fame, and trust. And we do it where it matters.

• We are everywhere. We empower smart brands to take advantage of our ubiquity across 500,000 canvases, our national footprint across 25 top markets, and targeted relevance that can be achieved through our local dominance.
• We are front and center in the places where people live, work, and travel; from urban centers, to busy highways, to transit hubs, to neighborhoods.
• We provide the permanent in a media landscape overwrought with the transient. The IRL to fuel the URL. The confluence of, and flexibility between, screens. Truth, trust, and visibility.
• We are Intelligent OOH. We leverage new technology to make OOH more relevant, responsive, and rewarding to make your existing digital investments work harder. OUTFRONT. We Get You America.