Engineering Support Specialist (Multiple Openings)

Schweitzer Engineering Laboratories, Inc.; Pullman (WA); On-site; USD 36,000 - 55,000; Full time

Job summary

Schweitzer Engineering Laboratories, Inc. in Pullman, WA, is seeking an Engineering Support Specialist to repair and test customer devices in our Product Hospital team. You will perform basic testing and troubleshooting under guidance, provide updates to customers, and learn department processes.

The role emphasizes teamwork, strong writing and communication, and willingness to grow across disciplines. Candidates will pass background checks and drug tests, with preference for experience on SEL

Qualifications

• Three years experience working with SEL products.
• Experience with computer-controlled test equipment.
• Ability to read and interpret assembly drawings, electronic schematics, and wiring diagrams.

Responsibilities

• Complete basic testing, services, or troubleshooting of SEL products and processes under guidance.
• Provide status updates to SEL staff and customers while communicating effectively.
• Learn and follow department processes and identify opportunities for documentation improvements.
• Represent the team by participating in collaborative improvement efforts.

Skills

Windows

MS Office

Writing

Documentation

Speaking

Teamwork

Tools

Computer-controlled test equipment

Schematics interpretation

Job description

Schweitzer Engineering Laboratories (SEL), a company of innovators, inventors, and problem solvers to continue building the most innovative and safety-critical products so that future generations have the means to pursue an increasingly higher quality of life. SEL products are embedded in power grids around the world. Our devices prevent blackouts and improve power system safety and reliability. As part of our commitment to designing and manufacturing reliable, high-quality products, we research, design, build, test, distribute, teach, and support each of our technologies. We are proud to offer the best product warranty and customer support to the electric power industry. As an Engineering Support Specialist, you'll work alongside technicians to repair, and test customer devices in our Product Hospital team.

As an Engineering Support Specialist, a typical day might include the following: Completing basic testing, services, or troubleshooting of SEL products and processes in accordance with defined procedures or guidelines under the direction of more experienced staff. Providing status updates to SEL staff and customers while communicating effectively with team members, internal partners, and customers. Learning and following department processes while identifying opportunities for improvement to documentation or work instructions. Representing your team by participating in collaborative improvement efforts. Developing basic proficiency in the activities required to support one of the Operation Team’s disciplines (i.e., Troubleshooting, Product Hospital, Test Floor Support, or Test Lab). Learning and applying SEL Values, Principles of Operations, and World Class Manufacturing Principles. Understanding. Creating. Simplifying. Performing other duties as assigned. This job might be for you if: You have demonstrated experience or proficiency supporting more than one of the discipline areas. You can efficiently operate Windows and MS Office. You possess strong writing, documentation, and speaking skills. You are eager to learn new skills and take on new responsibilities. You work cooperatively in a team environment. You can pass a background check and drug test.

Preferred Qualifications

• Three years’ experience working with SEL products.
• Experience with computer-controlled test equipment.
• Ability to read and interpret assembly drawings, electronic schematics, and wiring diagrams.

Physical Requirements

• Lift, push, pull, and maneuver up to 20 pounds frequently, and up to 35 pounds occasionally.
• Sit and stand for at least 8 hours.
• Vision correctable to 20/30 or better.
• Ability to differentiate color.
• Use of computer keyboard devices.
• Reach, bend, twist.

Location Pullman, WA – This position is located in Pullman, WA. Nestled in Eastern Washington, offering an exceptional quality of life. Embrace the charm of small-town living with spacious surroundings, no traffic hassles, and easy access to outdoor adventures in nearby mountains, rivers, and forests. Plus, benefit from excellent schools and universities in the area. Competitive pay. Superior benefits. Inspiring work.

People are at the core of our company and we hire employee-owners. We welcome you to learn more about how we support employees. We’re 100% employee owned. Retirement benefits include an employer funded stock ownership plan (ESOP) and personal 401(k) options. We offer top tier medical, prescription, dental, vision, life, and disability insurance. We recognize the importance of a healthy life balance and offer: 10 paid holidays, annual vacation accrual starting at 12 days, 9 paid sick days, and paid family and medical leave that covers 90% of your pay. We foster growth and development of our employees through avenues such as STEM courses, apprenticeships, tuition assistance, and engineering development programs. Ask our team about other benefits including wellness, fertility, adoption, and flexible spending benefits.

Pay Range Data

New hires generally start between $26.00 - $40.00 per hour. We base our starting pay offer on job-related factors such as candidate experience, training, knowledge, and skills. Our ranges are determined by job and responsibility.

Communication with Applicants

We communicate with all applicants. If you do not receive a response about your application, please check your SPAM filter or reach out to us at [e-mail].

SEL is an Equal Opportunity Employer: Vets/Disabled. SEL invents, designs, and builds digital products and systems that protect power grids around the world. This technology prevents blackouts and enables customers to improve power system reliability and safety at a reduced cost. A 100 percent employee-owned company headquartered in Pullman, Washington, SEL has manufactured products in the United States since 1984 and now serves customers worldwide. Our mission is simple: to make electric power safer, more reliable, and more economical.