Engineering Supervisor

Holiday Inn Club Vacations Incorporated; Las Vegas (NV); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Pet Insurance

Disability Insurance

AD&D

Hospital Indemnity

Critical Illness

Accident Insurance

HSA/FSA

Employee Assistance Program

401K Match

Paid Time Off

Free Meal Per Shift

Discounted Stays

Job summary

Holiday Inn Club Vacations in Las Vegas seeks an Engineering Supervisor to lead a maintenance team responsible for guest unit upkeep and asset repair. You will supervise, train, and support staff while ensuring safety and compliance with company standards.

The role requires coordinating responses to service requests, preventive maintenance, and complex problem resolution, with a focus on guest satisfaction and operational efficiency.

Qualifications

• Preferably 2 years of leadership experience.
• Must be able to supervise maintenance staff and coordinate with guests.
• Strong troubleshooting and problem-solving abilities.
• Ability to work in various and sometimes extreme weather conditions.
• Flexible schedule including evenings, weekends, and holidays.
• Familiar with fire and life safety systems.

Responsibilities

• Supervise work assignments, response, and problem resolution; provide technical support to all maintenance personnel.
• Identify, troubleshoot, and resolve concerns as they relate to the upkeep and maintenance of the grounds and resort landscaping.
• Implement and facilitate skills training for assigned teams. Assure all policies and procedures are being followed.
• Assist in controlling department budgetary expenditures.

Skills

Leadership

Troubleshooting

Guest communication

SOP literacy

Budget management

Team supervision

Job description

Desert Club Resort
Las Vegas, NV 89109, USA

Description

The Engineering Supervisor is responsible for leading a team of general maintenance technicians to provide service to owners and guests in the maintenance and repair of timeshare guest units and assets. This individual will participate in the training and supervision of their team. This Supervisor will serve as a role model, develop talent, and provide staff support in handling complex situations and ensure the staff’s commitment to meeting service expectations. This supervisor will provide direct supervision of engineering maintenance teams to ensure proper response to requests for service, planned maintenance, and preventative maintenance. This individual must be knowledgeable in the procedures and safety measures associated with industry and company standards.

COMPANY BENEFITS:

• Other Elective Coverages: Pet Insurance, Short & Long Term Disability, AD&D, Hospital Indemnity, Critical Illness, Accident Injury
• HSA/FSA
• EAP - Employee Assistance Program (Free Mental Health, Financial & Legal Counseling)
• 401K with Company Match
• PTO
• Free Meal Per Shift
• Heavily Discounted Hospitality Stays & the Company Perks Website
• Tuition Assistance
• Company Appreciation Platforms & Innovation Contests
• Growth Opportunities & Stability
• Excellent Company Culture

ESSENTIAL DUTIES AND TASKS:

• Supervise work assignments, response, and problem resolution; provide technical support to all maintenance personnel.
• Identify, troubleshoot, and resolve concerns as they relate to the upkeep and maintenance of the grounds and resort landscaping.
• Implement and facilitate skills training for assigned teams. Assure all policies and procedures are being followed.
• Assist in controlling department budgetary expenditures.

QUALIFICATIONS:

• Preferably 2 years of leadership experience
• Must be at least 18 years of age
• Demonstrates a sincere dedication to provide an unsurpassed level of ownership and guest satisfaction
• Demonstrates a professional appearance and pleasant personality
• Demonstrates a high degree of judgment and makes sound decisions
• Ability to maintain a high level of accuracy and organization
• Ability to work in various and sometimes extreme weather conditions
• Ability to work a flexible schedule that may include evenings, weekends, and holidays
• Ability to read, write, and follow oral and written standard operating procedures
• Ability to communicate effectively with guests and staff
• Must have strong troubleshooting and face-to-face guest communication skills
• Must be able to follow written instructions and complete documentation associated with unit maintenance
• Familiar with fire and life safety systems.

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring, and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate about life and bring those qualities to work every day. Do you instill confidence, trust, and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.