Engineering Services Manager

Hohmann & Barnard Inc; Brentwood (NY); On-site; USD 96,000 - 144,000; Full time

Benefits offered by this job

Medical benefits

401k matching

Job summary

Hohmann & Barnard Inc, part of Marmon Holdings and a Berkshire Hathaway company, seeks an Engineering Services Team Manager in Brentwood, NY. You will lead a technical team delivering high-quality support, project documentation, and engineering services to customers and internal stakeholders.

You will supervise professionals and external providers, drive process improvements, and ensure scalable, efficient operations while supporting growth and customer satisfaction.

Qualifications

• 5+ years experience in engineering services, technical services, drafting, detailing, construction products, or related industry.
• Strong understanding of construction documents, technical drawings, specifications, and project workflows.
• Experience managing project priorities, schedules, and resource allocation.
• Experience working directly with customers and internal stakeholders in a technical support environment.
• Proficiency with AutoCAD, Revit and related design/documentation software.
• You must be legally authorized to work in the United States.

Responsibilities

• Provide technical guidance and assistance to customers, sales personnel, product management, manufacturing, and other internal stakeholders.
• Review technical submittals, drawings, calculations, specifications, and project documentation for quality and completeness.
• Assist in the resolution of technical issues, customer inquiries, and project challenges.
• Support the development and maintenance of technical resources, design tools, standard details, and engineering documentation.
• Maintain a thorough understanding of company products, applications, installation requirements, industry standards, and relevant building codes.

Skills

Team leadership

Technical guidance

Customer support

Project coordination

Process improvement

Tools

AutoCAD

Revit

Job description

About the Company

Hohmann & Barnard Inc As a part of the global industrial organization Marmon Holdings—the organization is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best. For over 90 years, Hohmann & Barnard, Inc., has pioneered innovative solutions for the masonry industry.

As a global leader in manufacturing construction materials for the building envelope, we offer anchors and reinforcement, moisture protection, thermal performance, wall estimating software, and air barrier systems for commercial and residential masonry markets.

Job Overview

The Engineering Services Team Manager is responsible for leading and developing Hohmann & Barnard's Engineering Services team while ensuring the timely delivery of high-quality technical support, project documentation, and engineering-related services to customers and internal stakeholders.

This position serves as a working manager, balancing leadership responsibilities with active participation in technical review, project coordination, workflow management, and customer support.

The successful candidate will oversee a team of technical professionals and external service providers while driving continuous improvement initiatives that enhance efficiency, quality, scalability, and customer satisfaction. The Engineering Services Team Manager plays a critical role in supporting the company’s growth by developing people, improving processes, leveraging technology, and maintaining a high-performing technical services organization.

Key Responsibilities

• Technical Services & Customer Support
  • Provide technical guidance and assistance to customers, sales personnel, product management, manufacturing, and other internal stakeholders.
  • Review technical submittals, drawings, calculations, specifications, and project documentation for quality and completeness.
  • Assist in the resolution of technical issues, customer inquiries, and project challenges.
  • Support the development and maintenance of technical resources, design tools, standard details, and engineering documentation.
  • Maintain a thorough understanding of company products, applications, installation requirements, industry standards, and relevant building codes.
• Team Leadership & Development
  • Lead, coach, mentor, and develop Engineering Services personnel to achieve individual and departmental objectives.
  • Conduct recruiting, interviewing, hiring, onboarding, and training activities for Engineering Services staff.
  • Conduct performance evaluations and provide ongoing feedback, coaching, and professional development opportunities.
  • Develop and implement performance improvement plans when necessary.
  • Establish clear expectations, accountability, and performance standards for team members.
  • Foster a collaborative, customer-focused culture centered on responsiveness, quality, and continuous improvement.
  • Support succession planning and long‑term team development.
• Project & Workflow Management
  • Manage daily Engineering Services operations, workload distribution, and resource allocation.
  • Monitor department capacity and prioritize projects to achieve established turnaround time goals.
  • Coordinate and balance work among internal team members and external drafting, estimating, and engineering resources.
  • Identify and address workflow bottlenecks, resource constraints, and service inefficiencies.
  • Ensure project deliverables are completed accurately, consistently, and on schedule.
  • Maintain visibility of project status and communicate priorities across the organization.
• External Resource Management
  • Coordinate and manage third‑party engineering firms responsible for engineering calculations, sealed documents, and related engineering services.
  • Oversee external drafting, detailing, and estimating resources to ensure quality, consistency, and adherence to project schedules.
  • Establish and maintain productive relationships with external service providers.
  • Evaluate external resource performance and capacity to support departmental objectives.
• Process Improvement & Technology Leadership
  • Lead continuous improvement initiatives focused on operational efficiency, quality, and customer service.
  • Identify opportunities to streamline workflows through automation, technology enhancements, and improved processes.
  • Evaluate and implement emerging software, digital tools, and AI‑enabled solutions that improve productivity, responsiveness, and overall service delivery.
• Cross‑Functional Collaboration
  • Partner closely with Sales, Product Management, Manufacturing, Marketing, and Operations teams to support business objectives.
  • Participate in strategic planning initiatives involving technical services, customer support, and product implementation.
  • Communicate effectively across departments to ensure alignment on priorities, schedules, and customer expectations.
• Success Measures
  • Achievement of Engineering Services turnaround time objectives.
  • Internal and external customer satisfaction.
  • Quality and accuracy of department deliverables.
  • Team productivity, engagement, and retention.
  • Effective utilization of internal and external resources.
  • Successful implementation of process improvements and operational efficiencies.
  • Development of scalable systems and infrastructure that support organizational growth.

Qualifications

• 5+ years experience in engineering services, technical services, drafting, detailing, construction products, building envelope systems, masonry, structural components, or a related industry.
• Strong understanding of construction documents, technical drawings, specifications, and project workflows.
• Experience managing project priorities, schedules, and resource allocation.
• Experience working directly with customers and internal stakeholders in a technical support environment.
• Strong organizational, communication, and problem‑solving skills.
• Ability to lead teams while remaining actively involved in technical and operational activities.
• Experience within the masonry, anchoring, building envelope, structural connection, or specialty construction products industries.
• Proficiency with AutoCAD, Revit, and related design/documentation software.
• Experience managing third‑party engineering, drafting, or technical service providers.
• You must be legally authorized to work in the United States.
• If you now and in the future require sponsorship for an employment visa (e.g., H-1B), you will not be considered eligible for this position.

Pay Range

Pay Range: 96,000.00 - 144,000.00

Benefits

We offer a comprehensive benefits package that may include medical, dental, vision, 401k matching, and more!

Following receipt of a conditional offer of employment, candidates will be required to complete additional job‑related screening processes as permitted or required by applicable law.

Equal Opportunity

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class.

Accommodation

If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [e-mail], and please be sure to include the title and the location of the position for which you are applying.

Company Culture & Our Story

Welcome to the biggest small business you’ll ever find. Part of Berkshire Hathaway, Marmon is a global industrial organization made of 11 industry groups with 30K employees and $12 billion in annual revenue. As leaders in their respective industries, our 120+ companies thrive on an independent mindset and entrepreneurial spirit. At the same time, they benefit from being part of our industry groups—where they’re able to tap into the expertise and insights of other Marmon companies. While we’re all unique, we all share a common commitment to doing things that matter, leading at every level, and winning a better way. When you work at Marmon, you're advancing our everyday world and beyond. Our engineering solutions help millions around the world stay connected, healthy, and safe. Wherever you’re at in your career, our people and resources will help you go further. As you grow your skills, you can also move up and around our 120+ companies. Work at a place you can stand behind. We show up to win every day, uphold the highest ethical standards, and always look to put each other in the best position to win.